Skip navigation
Unable to save this job. Please try again later.


Email this Job to Yourself or a Friend

To begin the application process, please enter your email address.

Company Contact Info

  • Austin, TX
  • Angela Buentello

Already have an account?

Sign in to apply with your saved resumes.

New to CareerBuilder?

Don't have an account? Continue as a guest!

Sorry, we cannot save or unsave this job right now.

Report this Job

Trust and Site Security Team.

Don't miss out on new jobs!

Get the latest Customer Service Representative jobs in Austin, TX delivered directly to your inbox. You can unsubscribe at any time.

Saving Your Job Alert

Job Alert Saved!

Could not save Job Alert!

You have too many Job Alerts!

This email address has reached the maximum of 5 email alerts. To create a new alert, you will need to log into your email and unsubscribe from at least one.

Sign Up

or   Sign In Here
Password Must Contain
8 to 15 characters
1 uppercase letter
1 number or symbol
1 lowercase letter
Create an Account with CareerBuilder to save jobs & unlock these great features
See similar job titles and skills to help you make your next move
Upload a resume and become visible to Hiring Managers and Employers
Compare Salary Information to see where you stand amongst your peers
Easily Quick Apply to jobs with just one click!

Email Send Failed!

Russian Speaking CUSTOMER SERVICE AGENT- Gaming Industry- $15-$17 Hourly

Kelly Services • Austin, TX

Posted 26 days ago

Job Snapshot

Travel - None
$15.00 - $17.00 /Hour
$15.00-$17.00 Per Hour
Other Great Industries
Customer Service, Information Technology

Job Competition



How Do You Compare to the Competition?

Get facts about other applicants with a CareerBuilder Account

Job Description

We have a long term temp RUSSIAN SPEAKING Customer Service position working in the Gaming Industry. Organization is open 365 days per year, 24 hours per day, 7 days per week including holidays. Entry level and students who require flexible schedule are encouraged to apply. Compensation is $15 - $17 an hour with opportunity to bonus tri-annually up to an additional $250 each bonus time! There will also be opportunity for overtime. We offer a fun, exciting, and challenging environment in one of the most energizing gaming organizations in the industry! Our Customer Service Agents are responsible for maintaining positive relationships with our game players by helping them with their requests with speed, expertise, courtesy, and enthusiasm. This includes a wide variety of game-play needs, technical advice, account & billing requests, and product information. Successful candidates will typically have a positive attitude, passion for gaming, analytical thinking, computer savvy, and experience in customer service contact centers. RESPONSIBILITIES - Interact with our customers in all of our gaming environments to promote customer satisfaction - Handle customer requests for our entire catalog of products and services, including: •Help with Product information, Account & Billing requests, Technical help, Gameplay help •A mix of Email, Chat, Phone, and Social networking - Maintain a working knowledge of our products and services •Standard console and PC products •Massively Multiplayer Online games •Other online services •All current gaming platforms (mostly Xbox, PlayStation, Windows PCs) - Contribute to record keeping & knowledge management for product knowledge bases - Maintain accuracy, relevancy of all internal/external content

Job Requirements

•**Fluent Russian Speaking/Reading/Writing Required. Looking for Formal Russian*** - 1 year of experience in a high volume contact center - Strong English language fluency - Have excellent verbal and written communication skills [English] - Have excellent editorial skills with the ability to write clearly for a diverse audience - Strong customer service ethic, positive attitude, and enthusiasm - Creative and analytical thinking - Professional communications skills - Passion for gaming - Familiarity with online environments and social networks - Technical troubleshooting ability with Microsoft Windows operating system - Familiarity with productivity software, including Microsoft Office products - Good typing skills PLUSES - Experience in entertainment software industry - Knowledge and passion for massively multiplayer online games - 1+ years writing/editing/technical communication experience - Fluency in additional languages - Familiarity with MacOS or Mobile operating systems - Bachelor-s degree or equivalent experience
Job ID: US576JAB_25718956
Help us improve CareerBuilder by providing feedback about this job: Report this Job.
For your privacy and protection, when applying to a job online, never give your social security number to a prospective employer, provide credit card or bank account information, or perform any sort of monetary transaction. Learn more.
By applying to a job using CareerBuilder you are agreeing to comply with and be subject to the CareerBuilder Terms and Conditions for use of our website. To use our website, you must agree with the Terms and Conditions and both meet and comply with their provisions.
Don't miss out on new jobs like this
Get the latest jobs delivered to your inbox. Unsubscribe at any time.

Saving Your Job Alert

Job Alert Created

Well, this is embarrassing. We are having trouble saving your search. You can try again or come back at a later time.

Maximum Email Alerts

This email address has reached the maximum of 5 email alerts. To create a new alert, you will need to log into your email and unsubscribe from at least one.

More Jobs at Kelly Services

View All Similar Jobs View All Similar Jobs