Must reside in Florida. Telecommute an option butwith travel upon request to local UHC office(s).
PHARMACY TECHNICIAN CANDIDATE PROFILE (Cell Model) Revised
EDUCATION High School or GED Current FL Pharmacy Tech registration NationalCertification preferred
2+ years retail, mail order, long-term care hospital experience as a PharmacyTechnician - includes experience in dealing with:- Insurance benefitsauthorization- Prior Authorization approvals- Adjudications issues- Coverageverification- Reimbursement issues- Claim processing,
2+ years customer service experience in an organization providing superiorcustomer service handling:- Outbound calls to customers, doctor offices,providing medication reconciliation, education, and resolving insurance coverageissues.
Make outbound calls to patients, pharmacists, doctor's offices.
Successfully resolve claim issues, coverage verification, adjudication issues,etc. in a timely manner.
Work with management to continually improve performance and customer satisfaction.
KNOWLEDGE AND SKILLS
Pharmacy: General knowledge of medical terminology and abbreviations.
Good mathematical skills.
General knowledge of all state and federal regulatory requirements, i.e. HIPAAMedicare Part D, State Board of Pharmacy. Technology.
Basic knowledge of MS windows operating system.
Basic to intermediate skills using MS Office applications (MS Word and MS Excelat a minimum).
Language/Communication Ability to communicate effectively.
Bi-lingual and multi-lingual skills a plus.
Strong organizational, detail and follow-up skills in order to achieve statedgoals.
Ability to identify issues and resolve customer inquires and complaintsaccurately and promptly.
Ability to solve problems for which standards solutions may not be available;can identify problem and determine best solution.
Ability to handle multiple activities and deadlines Ability to work effectivelywithin a team environment.
Ability to work flexible schedules.
Must reside in Florida. Telecommute an option but with travel upon request tolocal UHC office(s).
Monday – Friday 8AM to 5PM
At Maxim Healthcare Services, we firmly believe that our employees are the heartbeat of our organization and we are happy to offer the following benefits:
- Competitive pay & weekly paychecks
- Health, dental, vision, and life insurance
- 401(k) savings plan
- Awards and recognition programs
*Benefit eligibility is dependent on employment status.
Maxim Healthcare Services is a leading provider of home healthcare, medical-related staffing, travel nursing, and population health and wellness services across the United States. As an established community partner, we have been making a difference in the lives of our employees, caregivers, and patients for more than 30 years. Our commitment to customer service, improving patient care, and staffing experienced healthcare professionals has paved the way for many rewarding career opportunities in the healthcare industry.
Maxim Healthcare Services, Inc. is an Affirmative Action/Equal Opportunity Employer
Maintain Patient Confidentiality
Verify Insurance Coverage
Support To Pharmacists
Unit Dose Medications