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Product Architect, Government Services (Remote) (MS) at Rackspace US, Inc.

Product Architect, Government Services (Remote) (MS)

Rackspace US, Inc. Remote, OR Full-Time
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Subject Matter Expert that encompasses the breadth and depth of technical knowledge required to create Rackspace's cutting edge, industry leading, compliance-focused government cloud products. Defines, designs, deploys and supports FedRAMP compliance and cloud product offerings based on DevSecOps principles and hyper-scale cloud technologies in support of government customers and partners. Serves as a voice of the customer, but also has an interface to many facets of the industry including our hyper-scale cloud partners. Assists in selecting initial set of baseline security controls and implements controls leveraging automation and repeatable processes. Assists in documenting how each control is deployed and maintained.

KNOWLEDGE/SKILLS/ABILITY: Excellent strategic thinking skills with the ability to provide value input on a global scale. Ability to present architecture and highly technical products to senior leaders, partners or customers, as needed. Ability to influence others both internally and in the external technical community. Understanding of both the technical and business aspects of the role. Excellent verbal and written communications skills. Ability to communicate at all levels of the organization. Ability to work and promote inclusiveness in team settings. Has deep cloud services platform expertise on AWS, Azure, GCP, and/or VMware. Knowledge of Information Assurance (IA) principles and tenets (confidentiality, integrity, availability, authentication, non-repudiation, etc.). Knowledge of cloud architecture concepts including distributed system methodology, topology, and components. Knowledge of network communication protocols, directory services, and security architecture. Knowledge of system administration concepts for Unix/Linux and/or Windows operating systems. Knowledge of security policies, standards and practices, such as FIPS, FISMA, FedRAMP and NIST SP 800-53. Familiarity with IT Risk Management and Compliance automation software such as Telos Xacta. Ability to work independently on tasks and take ownership of projects.

JOB COMPLEXITY: Delivers architectures, product solutions, working prototypes, production ready systems, and provides guidance for complex solutions that enables Rackspace Government Solutions Sales, Support, Security and Compliance teams to maximize speed to market deliveries and align with customer expectations. Assists in defining our end to end product offerings including definition, design, build, deployment and high-level support. Internal and external facing SME across all government cloud platforms, providing external evangelism as well as internal training and enablement. Delivers Installed Base Customer Service Blocks for architecture components of government cloud platforms. Maintains close integration with our cloud partners. Provides consultation with leadership and peer groups regarding long and short range features and capabilities. Ensures major product architectural designs are maintainable, flexible and cost-effective solutions. Solves complex problems and takes a broad perspective to identify innovative solutions. Decisions impact the achievement of customer, operational, program or service objectives. Works on significant and unique issues where analysis of situations or data requires an evaluation of intangibles. Leads others to solve issues of diverse scope where analysis requires an understanding of current business and government trends. Uses sophisticated analytical thought to exercise judgment and identify innovative solutions. Promotes sharing of expertise through consulting, presentation, and documentation. Assists in training other Sales, Support, Security, and Compliance staff.  Communicates the value of IT Risk, Compliance, and Information Security within the organization.  Continuously validates solutions against additional mandates, as developed, to ensure full compliance.  Promotes sharing of expertise through consulting, presentation, and documentation. Assists in training other Sales, Support, Security, and Compliance staff where necessary. Coordinates cross-functionally to ensure a holistic approach to security and compliance. Supports business partners where necessary in dealing with current and prospective clients. 

SUPERVISION: Works independently, with guidance in complex situations only. Able to lead some projects or programs within a function and may act as a team leader to coordinate activities of other personnel. 

EXPERIENCE/EDUCATION: High school diploma or equivalent required. Bachelor’s degree in Computer Science or Engineering and a minimum of 7 years of experience in public cloud technologies working as an Architect or similar role required. Minimum of 2 years of practical information security experience in developing and maintaining secure architectures for large enterprises is preferred. Public Cloud, Security+, Network+, CISSP, CCSP Professional certifications preferred.

PHYSICAL DEMANDS: General office environment. May require long periods sitting and viewing a computer monitor. Moderate levels of stress may occur at times. No special physical demands required. Occasional travel, less than 20%.

About Rackspace Technology
We are the multicloud solutions experts. We combine our expertise with the world’s leading technologies — across applications, data and security — to deliver end-to-end solutions. We have a proven record of advising customers based on their business challenges, designing solutions that scale, building and managing those solutions, and optimizing returns into the future. Named a best place to work, year after year according to Fortune, Forbes and Glassdoor, we attract and develop world-class talent. Join us on our mission to embrace technology, empower customers and deliver the future.
More on Rackspace Technology
Though we’re all different, Rackers thrive through our connection to a central goal: to be a valued member of a winning team on an inspiring mission. We bring our whole selves to work every day. And we embrace the notion that unique perspectives fuel innovation and enable us to best serve our customers and communities around the globe. We welcome you to apply today and want you to know that we are committed to offering equal employment opportunity without regard to age, color, disability, gender reassignment or identity or expression, genetic information, marital or civil partner status, pregnancy or maternity status, military or veteran status, nationality, ethnic or national origin, race, religion or belief, sexual orientation, or any legally protected characteristic. If you have a disability or special need that requires accommodation, please let us know.

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