Skip navigation
Unable to save this job. Please try again later.

{msg}

Email this Job to Yourself or a Friend

To begin the application process, please enter your email address.

Company Contact Info

  • 344 Tully Road
    San Jose, CA 95111

Already have an account?

Sign in to apply with your saved resumes.

New to CareerBuilder?

Don't have an account? Continue as a guest!

Sorry, we cannot save or unsave this job right now.

Report this Job

Trust and Site Security Team.

Don't miss out on new jobs!

Get the latest Sales Support Coordinator - ADESA San Jose, USA jobs in San Jose, CA delivered directly to your inbox. You can unsubscribe at any time.

Saving Your Job Alert

Job Alert Saved!

Could not save Job Alert!

You have too many Job Alerts!

This email address has reached the maximum of 5 email alerts. To create a new alert, you will need to log into your email and unsubscribe from at least one.

Sign Up

or   Sign In Here
Password Must Contain
• 
8 to 15 characters
• 
1 uppercase letter
• 
1 number or symbol
• 
1 lowercase letter
Cancel
Create an Account with CareerBuilder to save jobs & unlock these great features
See similar job titles and skills to help you make your next move
Upload a resume and become visible to Hiring Managers and Employers
Compare Salary Information to see where you stand amongst your peers
Easily Quick Apply to jobs with just one click!

Email Send Failed!

Sales Support Coordinator - ADESA San Jose, USA

KAR Auction Services Inc • San Jose, CA

Posted 30 days ago

Job Snapshot

Full-Time
Other Great Industries
Sales

Job Description

Reporting to the designated supervisor, the Sales Coordinator will perform various administrative and operational duties relating to the sale. Assist the sales team in servicing dealer relationships, development of new business, retention of existing business and any other duties and responsibilities required. Provide the necessary support to the field sales team. Perform all duties assigned by the Sales Manager or designated manager.

Responsibilities and Duties: 

Perform administrative and operational functions as set forth by the designated supervisor.  This includes but is not limited to: determining all pre-sale activities, scheduling transportation, numbering units, setting the sale, flooring units, handling units requiring reconditioning services, and entering announcements. Maximize the number of DealerBlock and LiveBlock listings by working with relative departments within the auction. Auditing online representation of vehicles – photos, condition, damages, and announcements.

Perform sale day duties as set by supervisor.  This includes, but not limited to, customer service, IF duties, block representation, post-sale reporting, and LiveBlock sale auditing.

Be familiar with policies and procedures for handling all aspects of customer complaints and disputes and resolve in a friendly, courteous manner.  Advise the designated manager of serious complaints or incidents.  Assist dealers with any problems, discuss PSI results, and coordinate arbitration issues.  Effectively and efficiently manage the dealer sales inventory as requested by the customer.

Perform operational duties as needed.  This includes but not limited to: numbering vehicles, stickering vehicles, ensure all vehicles are on spot for sale, make reconditioning recommendations, ensure all repairs are completed in a timely manner, verify condition reports are complete and posting cars to DealerBlock.

Reconcile online sold vehicles for LiveBlock and DealerBlock. Verify purchases are accurately recorded. Assist in preparation of titles, bill of sale, sale reports and post reconditioning charges incurred.  Follow up calls with customers to verify all pertinent transaction information. Includes but not limited to up-selling PSI’s, payment and shipping information.

Properly use and navigation ADESA’s CRM tool to logging calls, run reports, and view dashboards. 

Responsible for impacting and achieving overall sales goals. Practice and promote teamwork at all times.  Set a good personal example of attitude and performance. 

Make sure all Department area conditions do not threaten employee or customer safety.  Respond to and follow proper procedures on employee and customer accidents, injuries, and loss or damage to any property.  Report all incidents immediately.  Practice and instruct all employees in proper loss prevention and reaction procedures.  Report all incidents properly and immediately. 

Educational Requirements and Qualifications:  

  • High School Diploma/GED required. 
  • A minimum of one (1) to (3) three years of account management and/or customer service experience preferred.  Previous auction experience preferred.  Automotive background would be helpful.
  • Strong computer ability with basic knowledge in Microsoft Office Suite including Word, Excel and Outlook. 
  • Ability to work independently and exercise good business judgment and discretion to analyze and address opportunities. 
  • Well-organized and responsible with an aptitude in problem-solving
  • Excellent verbal and written communication skills
  • Strong multitasking skills along with the ability to adapt to changing work environments. 
  • Demonstrate ability to learn, retain and articulate product related information and provide unscripted responses on appropriate subject matter. 
  • Must be qualified to operate a motor vehicle and possess a valid driver’s license. 

#CB

Job ID: R-222867
Help us improve CareerBuilder by providing feedback about this job: Report this Job.
CAREERBUILDER TIP
For your privacy and protection, when applying to a job online, never give your social security number to a prospective employer, provide credit card or bank account information, or perform any sort of monetary transaction. Learn more.
By applying to a job using CareerBuilder you are agreeing to comply with and be subject to the CareerBuilder Terms and Conditions for use of our website. To use our website, you must agree with the Terms and Conditions and both meet and comply with their provisions.
Don't miss out on new jobs like this
Get the latest jobs delivered to your inbox. Unsubscribe at any time.

Saving Your Job Alert

Job Alert Created

Well, this is embarrassing. We are having trouble saving your search. You can try again or come back at a later time.

Maximum Email Alerts

This email address has reached the maximum of 5 email alerts. To create a new alert, you will need to log into your email and unsubscribe from at least one.

More Jobs at KAR Auction Services Inc

View All Similar Jobs View All Similar Jobs