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  • Amherst, NY

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Banking Services Operations Associate III - Legal - Miscellaneous Papers

M&T Bank • Amherst, NY

Posted 15 days ago

Job Snapshot

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Job Description

Completes duties related to the analysis, research and proper routing of legal papers.

Primary Responsibilities:
  • Analyze various miscellaneous legal notices and documents by thoroughly reviewing each document to identify the type of the request.
  • Complete research and inquiries on several Bank systems and various websites to identify applicable Bank relationships.
  • Route the document to the appropriate internal department for processing.
  • Maintain record of all pertinent information related to the legal paper for audit tracking and following-up as needed to ensure legal paper is routed to the correct area.
  • Work with Legal and various Bank personnel to respond to questions and resolve issues related to served legal papers.
  • Communicate with Counsel and third-party servicers to retrieve papers or additional information to ensure each document is properly routed.
  • Coordinate research with appropriate departments within the Bank to gather information related to the legal paper to ensure timely routing of documents.
  • Understand and adhere to the Company's risk and regulatory standards, policies and controls in accordance with the Company's Risk Appetite. Identify risk-related issues needing escalation to management.
  • Promote an environment that supports diversity and reflects the M&T Bank brand.
  • Maintain M&T internal control standards, including timely implementation of internal and external audit points together with any issues raised by external regulators as applicable.
  • Complete other related duties as assigned.

Scope of Responsibilities:

Education and Experience Required:
High School diploma or equivalent (GED) and a minimum of 2 years' work experience

Proficiency with personal computers as well as pertinent word processing, spreadsheet and email software

Demonstrated written and verbal communication skills

Familiarity with various notices and legal documents

Previous research/investigation experience

Education and Experience Preferred:
Previous experience with pertinent Bank applications and systems

Experience as a paralegal or legal assistant in a large law firm

Proven organizational skills

Proven prioritization skills

Ability to exercise good judgment and sound discretion

Ability to recognize time sensitive and urgent matters

Proven ability to multi-task

Proven ability to work under tight time constraints

Job ID: R05299
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