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Smallwares Manager at Restaurant Depot

Smallwares Manager

Restaurant Depot Norcross, GA Full-Time

Position Title: Smallwares Manager

Department: Smallwares

Supervisor: Branch Manager

FLSA: Non-exempt

Position Summary:

Works closely with Branch Manager to ensure efficient operation of the Smallwares Department. Assists with personnel issues and supervision of Smallwares Department. Maintains a positive company image by providing courteous, friendly and efficient customer service. Supports the Branch Manager in maintaining company standards.

Essential Functions:

  • Supervises, trains, evaluates and delegates tasks to Aisle-person/Stockers in Smallwares Department

  • Ensures friendly, efficient and professional customer service.

  • Ensures compliance with established policies and procedures.

  • Assists customers with product location and detailed information when needed.

  • Plans and prepares work schedules to include lunch and vacation.

  • Maintains stock and places special orders as needed.

  • Communicates with customers and vendors in order to satisfy customer needs.

  • Physically breaks down pallets, stocks product and organizes displays.

  • Maintains shelf tags, flyers and signage up to date and visible

  • Ensures area is maintained organized and clean.

  • Ensures employees are following company policies and procedures including safety.

Other Responsibilities:

  • Performs other work-related duties as required and assigned.

Education, Experience and Skills Required:

  • Minimum 2 years experience in retail or wholesale.

  • Proven leadership skills; ability to supervise and direct employees.

  • Ability to effectively present information and respond to questions from managers, employees, vendors and customers

  • Ability to calculate figures, and amounts such as discounts, interest, proportions, percentages, area, mass and volume.

  • Effective oral and written communication skills.

  • Commitment to company values and strong customer orientation.

Work Environment:

  • For the most part the ambient temperature will be moderate.

  • The work is performed standing/walking must be able to stand/walk for up to 4 hours without a break

  • Physical labor is moderate to high (seasonal) must be able to lift and carry up to 50lbs must be able to push and pull up to 400 lbs on a cart with wheels. As necessary lift 50 75 lbs.

  • There will be industrial vehicles (forklifts, Hilo) moving material throughout the warehouse.

Recommended Skills

  • Brochure Design
  • Calculations
  • Communication
  • Customer Demand Planning
  • Customer Service
  • Friendliness
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