Police Information Specialist

Job Opportunities

Please submit your resume and/or application by email to

. You may also mail it to City of Shaker Heights, Human Resources Dept., 3400 Lee Rd., Shaker Heights, OH 44120.

Download the Employment Application (PDF).

The City of Shaker Heights is an Equal Opportunity Employer. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential tasks. Effective 2016, the City no longer hires external candidates who use any form of tobacco or nicotine products.

Job Description:

Performs intermediate skilled administrative support work providing clerical and administrative duties for the City Police Department, preparing and maintaining records and reports, and related work as apparent or assigned. Work is performed under the moderate supervision of the Police Records Supervisor.

ESSENTIAL FUNCTIONS/TYPICAL TASKS:

1. Performs data entry for a variety of transactions into the appropriate system; prepares statistical data on crime; checks and validates criminal record entries.
2. Greets walk-in citizens and answers non-emergency phone lines providing information and directions; takes messages, transfers calls, or forwards them to the appropriate party for disposition; takes police and accident reports; prepares dog releases.
3. Sorts, types, and archives complaint, arrest, offense, crime, incident, and accident reports.
4. Assists in the preparation of periodic and special reports for submission to the appropriate agencies.
5. Receives, processes, and accounts for ticket and bond monies as needed or required.
6. Issues overnight parking, snowplow, and other permits as necessary; prepares and maintains towed vehicle files; releases towed vehicles once approved.
7. Maintains building surveillance and security; assists with sign-in procedures for visitors and property; notifies jail as needed.
8. Prepares process documents on subpoenas and warrants received; distributes paperwork to appropriate parties.
9. Prepares, researches, maintains, and ensures a variety of police-related data and records for accuracy and completeness.
10. Prepares and releases copies of reports upon authorization; assists in processing public records requests; receives and processes applicable fines or fees as required.

KNOWLEDGE, SKILLS AND ABILITIES:

General knowledge of the maintenance and operation of police information systems; general knowledge of laws and ordinances pertaining to document control; general knowledge of computerized records systems, hardware, and systems; general knowledge of departmental programs, policies, and procedures.

Skill in the use of personal computers, associated software packages, hardware, and peripheral equipment.

Ability to perform a considerable volume of detailed record work; ability to quickly locate requested documents; ability to type accurately and at a reasonable rate of speed; general knowledge of computer systems best practices, especially pertaining to security and data integrity; ability to establish and maintain effective working relationships with associates and the general public.

EDUCATION AND EXPERIENCE:

High school diploma or GED and minimal experience in data entry and customer service in an office environment, or equivalent combination of education and experience.

SPECIAL REQUIREMENTS:

Obtain Law Enforcement Automated Data System (LEADS) Certification through Northwest Ohio Regional Information System (NORIS) within six months of hire.

Must meet and maintain all training and education requirements for position.

PHYSICAL REQUIREMENTS:

This work is sedentary and requires little to no exertion of force; work regularly requires sitting, speaking or hearing, and using hands to finger, handle or feel, and occasionally requires standing, walking, climbing or balancing, stooping, kneeling, crouching or crawling, reaching with hands and arms, and pushing or pulling; work has standard vision requirements; vocal communication is required for expressing or exchanging ideas by means of the spoken word and conveying detailed or important instructions to others accurately, loudly or quickly; hearing is required to perceive information at normal spoken word levels and to receive detailed information through oral communications and/or to make fine distinctions in sound; work requires preparing and analyzing written or computer data and observing general surroundings and activities; work has no exposure to environmental conditions; work is generally in a loud noise location (e.g., grounds maintenance, heavy traffic).

The City of Shaker Heights does not hire individuals who use or test positive for tobacco or nicotine products.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential tasks.

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