Can earn up to a maximum of one hour of PTO per 40 hour work week.
401 K Retirement Saving options 100 percent company match on the first 3 percent Humana will make a matching contribution each pay period for all participants who are actively contributing to the Plan.
Employee Assistance Program and Work Life Services
Student Loan refinancing consultation
Great Deals on both national and local discounts on everything from computers and vacations to phones and retail shopping.
Subsided parking rate
1+ year(s) of customer service experience
High School Diploma or state required equivalent
Conflict resolution experience
Demonstrates high level of critical thinking and problem solving skills
Ability to handle sensitive and/or confidential information
Communicate effectively and confidently with all internal/external customers
Positive engaged attitude
Ability to navigate multiple computer systems, applications, and utilize search tools to find information
Must be available to work any shift between the hours of 8:00 AM - 9:00 PM EST - Monday - Friday and Saturday's during annual peak season (see details below under Additional Information) Schedules subject to change based on business need
Call center experience, retail, banking, telesales, etc. experience
Associates or Bachelor's degree
During the Annual Enrollment Period which runs from October 15th - December 7th - Must have the ability to work between the hours of 8 a.m. to 9 p.m. Monday through Saturday with the flexibility to work overtime based on business needs. Schedules subject to change based on business need.
Seasonal with the potential to become full time.
After submitting your application, if you are selected to move forward you will receive an email to complete the Virtual Job Experience (VJE). This is an online activity where you will learn more about Customer Care (Agent Support) jobs at Humana, try out some of the most common job tasks, and tell us more about yourself. Most people complete the VJE in 45 to 60 minutes. To complete it, you will need a computer or tablet with internet access, a keyboard, and speakers/headphones. We do not make job offers to candidates that do not complete the VJE. The email will come from URL blocked - click to apply, please add to your contacts or safe senders list to avoid this going to your spam folder.
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Humana's diverse lines of business work to serve all types of consumers. From families to seniors to military members to self-employed individuals, there is a plan to meet many unique needs. Find out how Humana's associates and corporate leaders are committed to customer service. Our team uses innovation to deliver results to our consumers.