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Telemarketing/Sales Representative

Kforce Finance and Accounting Miami Contractor
$11.00/ hour
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RESPONSIBILITIES:

Kforce has a client that is seeking a Telemarketer/Sales Representative for their Kendall, Florida (FL) location. This position renews/extends years of membership to existing members, upgrades to preferred status, reinstates members whose membership has become delinquent, and offers company specials to non-existing members while providing excellent customer service. Duties and Responsibilities: Works from the Predictive Dialer/provided lists to:
  • Call members who need their memberships renewed
  • Call members who want to upgrade membership or to encourage them to upgrade membership
  • Call members whose membership has become delinquent to reinstate their membership
  • Call existing resort owners from an existing solicitation file
  • Performs all necessary duties to process membership renewals, upgrades, and reinstatement of delinquent membership duties such as sending out letters
  • Answers questions on all company products and exchanges
  • Meets monthly renewal goals based upon assigned working area

REQUIREMENTS:

  • Must possess a minimum of two years of telephone sales experience
  • Must be knowledgeable and maintain current knowledge about all new and existing membership programs and benefits
  • Must be computer literate
  • Once trained, this person must be able to successfully navigate all functions of the Predictive Dialer * Must possess excellent customer skills
  • Must have excellent telephone etiquette
  • Must possess excellent oral and written communication skills
  • Must be detail oriented and possess excellent organizational skills
  • Must possess excellent negotiating and sales skills
  • Must be flexible and able to work the following shifts: The department hours are Monday - Thursday 3:00pm - 11:00 pm Friday 12:00PM - 8:00PM and Saturday 10:00AM - 6:00PM with Sundays and an additional day off during the week
Kforce is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability

Recommended skills

Computer Literacy
Customer Service
Telemarketing
Written Communication
Verbal Communication
Coordinating

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Salary Details

This salary was provided in the Job Posting.
$11
Hourly Salary

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Telemarketing/Sales Representative
$11.00/ hour
Estimated Salary: $89K
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Job ID: FAEQG1857562

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