Desktop Client Support Analyst 1 - Montgomery, AL
Maximum Pay Rate = $18.00/hour W2
Scope of Work:
Desktop Support Analyst I is responsible for providing first level support to users of various desktop applications such as Microsoft. Ability to multi-task and support high level of trouble shooting user issues via telephone and remote applications. Bachelors Degree or equivalent. 1-2 years related work experience.
Local candidates preferred. Do not duplicate candidate submittals on PRs 2898463, 2898466, 2898474, 2898477, and 2898481.
This is a driving position must use own vehicle and pass motor vehicle check.
Provide technical support on operational or maintenance aspects of system equipment.
Diagnose mechanical, hardware, software and systems failures, using established procedures.
Basic technical understanding of Wi ¿ Fi networks, switches and routers.
Perform remote, on-site or in-house servicing and/or repair of company products/services.
Toshiba laptop running Window 7, Microsoft Office 2013, Internet Explorer 11
Wyse Thin Appliance using Citrix
Signature Capture Device
Available to work a flexible schedule (including days, nights, weekends and holidays).
Must have valid driver's license, three consecutive years of active driving history, successfully complete driver's safety training, and otherwise comply with Sprint's Driver Safety Policy and guidelines.
Reliable transportation as needed to move between sites throughout the day as necessary
High school diploma or equivalent
One year technical support experience
One year customer service experience
With Kelly, you’ll have direct connections to leading IT organizations in the best companies around
the globe—offering you the chance to work on some of today’s most intriguing, innovative and high-
visibility projects. In a field where change is the only constant, our connections and opportunities
will help you take your career exactly where you want to go. We work with 95 of the Fortune 100™
companies, and more than 3,000 IT hiring managers turn to us each year to access the best talent:
people like you.
Last year we found 8,000 opportunities for IT professionals. Let us help advance your career
As a workforce advocate for over 70 years, we are proud to directly employ nearly 500,000 people around the world and have a role in connecting thousands more with work through our global network of talent suppliers and partners. Revenue in 2017 was $5.4 billion. Visit URL blocked - click to apply and connect with us on URL blocked - click to apply, URL blocked - click to apply and URL blocked - click to apply.
Kelly Services is an equal opportunity employer including, but not limited to, Minorities, Females,
Individuals with Disabilities, Protected Veterans, Sexual Orientation, Gender Identity and is
committed to employing a diverse workforce. URL blocked - click to apply
Process Improvements (Business)