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Scheduling Coordinator _ Health Care job in Kensington at BrightStar Care

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Scheduling Coordinator _ Health Care at BrightStar Care

Scheduling Coordinator _ Health Care

BrightStar Care Kensington, MD Full-Time

The Schedule Cordinator . Join a leader in the home health care and medical staffing industry. If providing compassionate, high quality care is your passion, BrightStar Care Bethesda, MD has an opportunity for you. The Agency is a private duty home care company serving Montgomery County,MD looking to hire a full time Schedule Cordinator. Summary: Position is responsible for managing clients schedules, employee staffing and scheduling for the Easton offices. Scheduling is for Private Duty Home care and facility staffing assignments. This entails high volume scheduling. Benefits Include: Potential to Earn Quarterly Bonuses, Health Insurance and 401K! Job Description: * Schedules staff for both new and existing client engagements * Matches clients and staff to achieve compatibility and client and family satisfaction. * Manages staff absences to ensure that all engagements are staffed as required * Manages employee punctuality and schedule compliance * Gathers feedback on employee performance and customer satisfaction * Manages on-going client satisfaction, checking with client and family members for compatibility and compliance with BrightStar standards * Shares "on-call" phone on weekends and overnight, managing problems, emergencies and staffing call outs. * Answer incoming calls * Assist clients and staff with issues * Provide administrative assistance to Branch Manager Skill Requirements: * Proven problem solver and Customer service experience * Outgoing personality * Ability to multi-task in fast paced environment * Must have strong computer skills and knowledge of Microsoft Office Products. * Must be detailed oriented and very organized Job Type: Full-time

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