AppleOne is currently hiring for a fast growing call center located in Edinburg, TX. The position is a great way to get your foot in the door with a GREAT company! $500 conversion bonus after 4 months!!!
Details: ? Responsible for providing application assistance via telephone to clients for various Social Services Programs ? Monday - Friday - No Late Nights/No Weekends ? 40 Hours/Week ? Bilingual English/Spanish a Must! As a Customer Care Representative you will work a schedule between the hours of 7:30 am - 6:30pm Monday - Friday, No Weekends! If you excel in your role as a CCR you will have the opportunity to become a Permanent employee with this exciting company. Once you convert to a full time employee, a $500 bonus is paid!!! Pay Increase & Excellent Benefits upon conversion! Accepting resumes now for a new training classes set to start 8/13/2019 for our location in Edinburg, TX 75751.
Job Duties for our Customer Service Position Include: ? Responding to customer phone inquires in a courteous, prompt manner ? Practices active listening in order to take each caller?s concerns seriously, fully understands the issue and then provides appropriate resolution or appropriate direction for next steps. ? Assisting Customers with the enrollment process ? Provides callers with assistance completing application requests over the phone and transferring callers to other Call Center units as needed. ? Performing accurately all data entry functions to reflect customers activity/transactions The ideal candidate will have excellent organizational, interpersonal, written, and verbal communication skills, Experience working with culturally and linguistically diverse and disadvantaged populations in a courteous and effective manner. Knowledge of Texas health and social services programs and geographical area a plus.
If you have High School Diploma, GED or equivalent, can type 30 Word per minute or higher, and have a solid working knowledge of Internet Explorer and Microsoft Office Suite, apply for this position as a Customer Care Representative today! Background Check Required upon job offer. We are an equal employment opportunity employer and will consider all qualified applicants without regard to race, color, religion, sex, sexual orientation, age (40 and over), gender identity, national origin, protected veteran status, disability or any other protected classification under federal and state law.
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Operate Cash Register
Identify Customer Need
Resolve Customer Issue