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Customer Service Representative job in Aurora at The CSI Companies

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Customer Service Representative at The CSI Companies

Customer Service Representative

The CSI Companies Aurora, CO Full-Time
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We are seeking a Customer Service Representative to join our client's team in Aurora! You will be joining the team of one of the nation's leading healthcare providers, specializing in and providing the full continuum of care for children and adolescents.

Responsibilities:

  • Handle customer inquiries and complaints
  • Troubleshoot and resolve patient/family issues and concerns
  • Develop and maintain a knowledge base of the evolving products and services
  • Greet and direct patients and family to various locations
  • Data entry of medical records

?Qualifications:

  • Previous experience in customer service, healthcare related a plus
  • Ability to build rapport with patients
  • Ability to prioritize and multitask
  • Positive and professional demeanor
  • Excellent written and verbal communication skills
  • Ability to intake and document sensitive medical information with accuracy and discretion
 

Recommended skills

Troubleshooting (Problem Solving)
Knowledge Base
Multitasking
Customer Service
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Client Rapport
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Job ID: 48249

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