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Mqc3fc6fnjh530y2r35

Customer Success Expert II

Kelly Services Akron, NY Full-Time
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-Help customers select products based on the customers' needs, product specifications, and interest -Respond to customers' requests for pricing, availability, and product uses and creative ideas, and samples -Assist with quote preparations according to bid specifications -Coordinate order flow with production and secure best ship method to meet customer due dates -Provide effective and timely correspondences through emails and calls to customers -Collaborate with internal teams to ensure that customer expectations are exceeded -Keep records of customer interactions, record details of inquiries or comments, as well as actions taken -Other duties as assigned
-High school diploma or equivalent -1-3 years of customer service/sales experience -Knowledge of Microsoft Word, Outlook and Excel -Must be able to communicate with customers while sounding clear and professional -Ability to multitask

Recommended skills

Microsoft Excel
Multitasking
Customer Service
Microsoft Word
Microsoft Outlook
Sales
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Job ID: US4321MC_28541513

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