A Director of National Accounts for The Diplomat Beach Resorts leads and directs the daily operation within the on-property Sales office serving as the hotel representative to prospective clients and customers who need to rent rooms, meeting space, food and beverage service, etc. Focuses on the association market for large meetings. Responds to sales inquiries, initiates new sales, prospects and qualifies leads and solicits potential clients, entertains clients, conducts site visits and answers questions, determines rates, prepares proposals, negotiates contracts, services accounts and analyzes lost business for the hotel/s. Develops sales plans and strategies to meet or exceed established revenue and room night goals. Works with various departments to ensure requested services are provided to customers. Interviews, trains, supervises, counsels, schedules and evaluates staff.
Active solicitation, to include prospecting, to confirm and book business in current and futures room revenue goals- Travel and Tradeshow attendance in Market is required.
Strong working knowledge of Delphi systems
Strong working knowledge of Speed RFP, CVent and Meeting Broker
Minimum of 5 years is a senior sales roll. Hilton working relations with Key Global Sales leaders and accounts a strong plus.
Strong working relations in Market.
Revenues to book within currents and futures along with F & B
Able to work independently.
Able to analyze business needs and property/asset requirements to qualify business.
Strong client/customer relations.
Ability to close business.
Ability to retain business
Ability to uncover business opportunities from prospecting.
Position based: On property, preferred
Set on the beach and across the street from fishing charters, this upscale resort is 10 miles from the Seminole Hard Rock Casino Hollywood.
Modern rooms have marble bathrooms with glass-enclosed showers and separate tubs. They offer flat-screen TVs and free Wi-Fi. Upgraded rooms add sea views and/or balconies. Suites add separate living areas with pull-out sofas.
Parking has a fee. There's a high-end steakhouse, a waterfront sports bar and a chic poolside bar. The 2 pools with cabanas are connected by 2 waterfalls and a lagoon. Other amenities include a golf course, tennis courts, a beach playground for kids, plus a spa and a gym.
What are we looking for?
Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:
- Hospitality - We're passionate about delivering exceptional guest experiences.
- Integrity - We do the right thing, all the time.
- Leadership - We're leaders in our industry and in our communities.
- Teamwork - We're team players in everything we do.
- Ownership - We're the owners of our actions and decisions.
- Now - We operate with a sense of urgency and discipline
In addition, we look for the demonstration of the following key attributes:
What will it be like to work for Hilton?
- Customer Focus
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
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