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Practice Manager, Fountain Valley

MemorialCare Health System Fountain Valley Full-Time
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Position Summary

  • Ensures facility maintains business, property, legal, health plan and regulatory agency requirements for site operation.

  • Foster an environment that maximizes employee engagement and communications.

  • In partnership with Facility Medical Director, promotes and leads organizational strategic goals and expectations while supporting team through change management.

  • Adhere to leader standard work to ensure the achievement of operational metrics. Facilitates leadership huddles.

  • Establish and manage annual budget using financial indicators to ensure optimal ongoing business operations.

  • Manage performance of staff including hiring, performance reviews, coaching, and disciplinary actions.

  • Assure that all staff is working within their certifications, licensures, and scope of practice.

  • Resolve and improve patient relations issues efficiently and timely. Coach and train staff to handle customer service complaints to ensure a Simply Better experience. Documents, reviews and submits customer interactions.

  • Collaborate with the Marketing Department to enhance business development for the medical practice.

  • Pursue a program of self-development to remain current with information that may affect job, staff, and/or operations.

  • Participate in special projects as assigned.

  • Collaborate with all departments to coordinate patient care in conjunction with providers and supporting team.

  • Engage the help of staff to continually investigate ways to improve work procedures/policies and processes.

  • Identify and lead improvement opportunities, implementation of countermeasures and escalate to appropriate leadership as needed. Consider rewording

  • Maintain working knowledge of roles supervised and assist as necessary (as applicable).

  • Perform any additional or miscellaneous duties as requested by the management team within the scope of knowledge and ability.

  •  “Other duties as assigned”.


Experience:  Three (3) year minimum experience managing/supervising in a clinical setting preferred.


  • BA/BS in Business or other related field (e.g. Marketing, Finance, Medical Field, Human Resources, etc.) preferred.
  • Current BLS for Healthcare Provider.

Job: United States-California-Fountain Valley
Primary Location:
Schedule: Full-time
Shift: Regular
Job Posting: Manager

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Job ID: MEM003528


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