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Company Contact Info

  • Johnson City, TN 37601

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Customer Service Representative

Staffmark • Johnson City, TN

Posted 1 month ago

Job Snapshot

Full-Time
Degree - High School
$12.00/Hour
Other Great Industries
Admin - Clerical

Job Description

Staffmark is seeking qualified and experienced candidates to work within a technical support center for a successful, local manufacturing facility. Candidates must be able to speak clearly & able to work within a call center setting / fast paced environment.
Ideal candidate will possess characteristics including attention to detail, strong leadership skills, able to think critically, and maintain professionalism.
Job Responsibilities Include:
  • Maintain a clean and organized working environment
  • Work quickly & efficiently with little to no error/mistakes
  • Have the ability to identify problems, address them accordingly and have the ability to work with minimal direction
  • Answer and troubleshoot customer phone calls
  • Accurately document all call records
  • Provide and extend professional courtesy when resolving issues, locating service centers
Requirements:
  • Prior experience in a call center or tech support center
  • Must be physically able to perform assigned work
  • Familiar with industrial environment &/or warehouse settings
  • Adhere to strict attendance and performance guidelines
  • HS Diploma or GED
  • BILINGUAL A PLUS! (All languages)
Compensation: $12.00 per hour / Bilingual additional pay
•Candidates must be able to work assigned shifts
Application Instructions:
Step 1: Please respond with a resume to samuel.reece@staffmark.com
Step 2: Apply online at www.staffmark.com
Step 3: Complete and pass required assessment testing


Job Requirements

-Prior Customer Service experience desired.
-Associates degree preferred.
-Copy of your resume
Job ID: 99071-5055
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