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  • Miami, TX 79059

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Technical Support Specialist

Smithfield Foods • Miami, TX

Posted 18 days ago

Job Snapshot

Full-Time
Other Great Industries
Information Technology

Job Competition

1

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Job Description

Summary: With the advent of genomic enhanced selection and increased computational capacity, SPG’s selection objectives have evolved to include traits that require intense detailed data capture. Quality phenotypes are essential for a successful genetic program and rate of improvement compromised in their absence. The technical support specialist position is thus designed to serve as the bridge between daily pig care and corresponding data capture practices. The individual in this role will provide on-farm technical support to address opportunities that undermine the genetic program. Responsibilities include implementing, training, and participating in data capture according to standard operating procedures. Furthermore, this position will monitor reports to prioritize activities, provide on-site leadership for technical initiatives, and ensure overall compliance to deliver accurate data efficiently, timely, and consistently within and across locations.

Supervisory Authority:
•Supervise implementation of on-farm data collection in adherence with adopted protocols and policies
•Educate on proper techniques, retrain as necessary, and document all training activities
•Not responsible for disciplinary action

Essential Job Responsibilities:
•Follow the safety requirements of the Smithfield Injury Prevention System (SIPS)
•Learn, understand, and implement all policies and procedures that relate to Bio-security
•Abide by all company policies, procedures and guidelines as directed by SPG leadership
•Participate in trainings pertaining to safety, environmental, animal care and bio-security policies
•Flexibility with a willingness to change plans according to the direction of SPG leadership
•Provide basic troubleshooting assistance for data capture problems to minimize downtime
•Maintain technical equipment through routine servicing
•Assist in maintaining on-farm technical supplies
•Maintain farm computers (i.e. updates, cleaning)
•Interface with IT regarding computer and internet problems
•Develop proficiency in adopted SOPs
•Ensure compliance in data capture practices
•Train farm staff to proper techniques
•Participate routinely in all data collection processes
•Serve on protocol committee
•Write service reports and other documentation as requested
•Monitor available apps and reports regarding data capture to identify opportunities
•Maintain data correction, technical support, and SOP training logs
•Ensure accuracy of on and off-test procedures
•Select designated replacement animals following adopted guidelines
•Aid in identification and organization of breeding stock loads
•Provide leadership in special data collection projects
•Communicate opportunities and deviations from expectations to appropriate sources
•Collaborate with farm leadership to develop and optimize schedules pertaining to data capture and submission
•Manage Improvest vaccination program
•Participate in production practices as available
•Follow the Company’s animal welfare policies and procedures including: providing a physical environment that meets the animal’s needs, providing access to adequate water and high-quality feed, providing humane treatment of the animals, providing identification and appropriate treatment of animals in need of health care and following the guidelines for euthanasia
•Responsible for compliance with all environmental laws and procedures
•Report all environmental issues immediately to supervisor
•Read and understand the company’s emergency notification process and how it applies to their specific worksite

Job Requirements

Job Requirements Include:
•Master’s degree in animal science or related field preferred (consideration given for equivalent experience)
•Knowledge of sound research methodology, data capture techniques, and protocol implementation beneficial
•Previous swine production experience helpful
•Ability to author reports, review KPIs, identify opportunities, and prioritize activities
•Aptitude for operating and servicing data capture equipment
•Ability to do physical labor
•Capacity to work well collaboratively and independently
•Driven, organized, and detailed oriented
•Prepared to work on farm five days per week
•Willingness to shower daily in and out of facility
•Weekend, evening, and holiday work required as needed

Job ID: 19000068
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