Climate and Remediation Center Manager

Founded in 1965, Herc Rentals is one of the leading equipment rental suppliers in North America with trailing twelve month total revenues of nearly $3.3 billion as of June 30, 2024
Herc Rentals' parent company, known as Herc Holdings Inc., listed on the New York Stock Exchange on July 1, 2016, under the symbol ""HRI."" Herc Rentals serves customers through approximately 428 locations and has approximately 7,600 employees in North America.Short DescriptionAs a Climate Remediation Rental Manager, you will be responsible for overseeing the rental operations and management of climate remediation equipment
This includes coordinating with clients, managing inventory, scheduling deliveries and pickups, providing technical support, and ensuring customer satisfaction
You will also be responsible for maintaining records, managing billing and payments, and coordinating with internal and external stakeholders to ensure smooth operations and compliance with company policies and procedures
ResponsibilitiesRental Operations Management: Oversee day-to-day rental operations of climate remediation equipment, including coordinating with clients to schedule equipment rentals, managing inventory levels, and coordinating deliveries and pickups of equipment
Customer Support: Provide technical support and assistance to clients during the rental process, including troubleshooting equipment issues, providing guidance on equipment operation, and resolving customer inquiries or complaints in a timely and professional manner
Inventory Management: Maintain accurate records of equipment inventory, including tracking equipment availability, conducting regular equipment inspections and maintenance, and coordinating with procurement and logistics teams to ensure timely replenishment of inventory
Billing and Payments: Manage rental billing and payment processes, including preparing and sending invoices, tracking payments, and resolving billing discrepancies or issues
Compliance and Reporting: Ensure compliance with company policies, procedures, and safety guidelines, and maintain accurate records of rental activities, including generating reports, maintaining documentation, and providing regular updates to management
Relationship Management: Build and maintain strong relationships with clients, vendors, and internal stakeholders, including providing exceptional customer service, addressing client needs, and resolving any issues or concerns that may arise during the rental process
Equipment Maintenance and Repair: Coordinate equipment maintenance and repair activities, including scheduling routine maintenance, coordinating repairs with vendors or technicians, and ensuring that equipment is in proper working condition at all times
Training and Development: Stay updated on the latest developments in climate remediation technology and equipment, and provide training and guidance to clients and staff on equipment operation, safety protocols, and best practices
Educational BackgroundBachelor's degree in environmental science, engineering, business administration, or a related field (or equivalent experience).SkillsProven experience in rental operations or equipment management, preferably in the climate remediation or environmental industry
Knowledge of environmental regulations, safety guidelines, and best practices related to climate remediation equipment
Proficient in using rental management software, inventory management tools, and Microsoft Office Suite
Ability to work independently and in a team-oriented environment
Valid driver's license and ability to travel as needed for client visits, equipment deliveries, and pickups
Compensation Data$65,000.00-$75,000.00/AnnuallyReq #: 60187 Please be advised that the actual salary offered for any position is subject to the company's sole discretion and may be influenced by various factors, including but not limited to the candidate's qualifications, experience, location, and overall fit for the role.Herc Rentals values its employees and provides excellent compensation and benefits packages which are not limited to the following.Keeping you healthy Medical, Dental, and Vision Coverage Life and disability insurance Flex spending and health savings accounts Virtual Health Visits 24 Hour Nurse Line Healthy Pregnancy Program Tobacco Cessation Program Weight Loss ProgramBuilding Your Financial Future 401(k) plan with company match Employee Stock Purchase ProgramLife & Work Harmony Paid Time Off (Holidays, Vacations, Sick Days) Paid parental leave
Military leave & support for those in the National Guard and Reserves Employee Assistance Program (EAP) Adoption Assistance Reimbursement Program Tuition Reimbursement Program Auto & Home Insurance DiscountsProtecting You & Your Family Company Paid Life Insurance Supplemental Life Insurance Accidental Death & Dismemberment Insurance Company Paid Disability Insurance Supplemental Disability Insurance Group Legal Plan Critical Illness Insurance Accident InsuranceHerc does not discriminate in employment based on the basis of race, creed, color, religion, sex, age, disability, national origin, marital status, sexual orientation, citizenship status, political affiliation, parental status, military service, or other non-merit factors.