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Assistant in Order Processing and Customer Service,  K104 job in Virginia Beach at Express Employment Professionals - Virginia Beach

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Assistant in Order Processing and Customer Service,  K104 at Express Employment Professionals - Virginia Beach

Assistant in Order Processing and Customer Service,  K104

Express Employment Professionals - Virginia Beach Virginia Beach, VA Full Time
$15.50 - $16.50/Hour
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Virginia Beach company in need of Assistant in Order Processing & Customer Service to manage the processing of customer orders and assists sales divisions with general customer service and sales tasks. This is hands on position with lots of interaction.

Responsibilities:

  • Order entry of orders received via EDI, fax, e-mail or mail
  • Proofreading orders for errors
  • Print and prepare pick tickets for warehouse staff
  • Make changes to orders as requested by sales staff or customers
  • Invoice orders to customers
  • Monitor orders during all steps to proactively identify problems
  • Filing of invoices and related order paperwork
  • Answer incoming calls while working on other tasks
  • Prepare documents for transfer of inventory to Canada
  • Daily Order Routing
  • Update and maintain item data in software for logistics efficiency (TOPS software)
  • Develop templates and prepare shipments in TOPS
  • Update and maintain file of Customer Vendor/Routing Guides
  • Assist with obtaining shipping quotes

Qualifications:

  • Adjusted WPM speed of 40 or more
  • Pro-active
  • Very Detailed
  • Highly Organized
  • Good communicator
  • Strong follow-through skills
  • Positive representative of Company
  • Fast and accurate data entry skills required
  • Proficient with Microsoft Outlook, Excel and Word
  • Be a problem solver and expect change.
  • Be a resource for sales staff.
  • Be ready for a changing and challenging environment
 

Recommended Skills

  • Order Processing
  • Data Entry
  • Customer Service
  • Sales
  • Filing
  • Warehousing
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Job ID: 13783621

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