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Company Contact Info
- Parrish, AL 35580
- Kristen Schneider
- Phone: 205-326-0004
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Part-Time IT Support
ITAC Solutions, LLC • Parrish, AL
Posted 21 days ago
ITAC Solutions is assisting a client in the Jasper, AL area in their search for a part-time IT Support Specialist! If you have basic troubleshooting and tech support experience and are looking for an opportunity to continue learning, apply today!
What you’ll be doing (duties of this position):
- Providing both phone and desktop technical support to end-users
- Responding to phone and email inquiries about technical issues and getting them resolved in timely manner
- Installing, monitoring and maintaining IT equipment
- Assisting with troubleshooting of network equipment
- Creating and removing user accounts as needed
- Documenting IT issues within ticketing system
What you’ll need to be considered (requirements):
- 1+ years’ experience providing IT support
- Familiarity with hardware, software and network troubleshooting
- Hands-on experience working with PCs
- Great customer service skills
- Working knowledge of Windows OS
- Excellent written and verbal communication skills