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Company Contact Info
- Rocklin, CA
- Trevor Parker
- Phone: 9163803701
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Customer Service Rep
Aerotek • Rocklin, CA
Posted 1 month ago
Ever call into your bank and have questions? Need assistance with a debit card? Ever wonder if that might be a job you would be interested in? Then this would be the role for you!
We are currently seeking candidates for a customer service role for a credit union in Rocklin. Pay is $18 an hour and includes quarterly bonuses. Ideal candidates will have previous customer service and call center experience. Great 7 week training program and positive uplifting environment. Call center has different shifts, so candidates will preferably have open schedules and willing to take either an earlier or later schedule. Interviewing immediately!
* Identify and offer CU products that meet the member's unique financial needs
* Transact via phone and computer routine financial business as well as open and approve new accounts and auto loans
* Identify the best products and services to meet the financial needs of our members
* Maintain up to date knowledge of all credit union products and services
* Work with internal customers and members to troubleshoot and resolve member inquiries
* Provide first contact resolution and build lasting member relationships through exceptional service
-Support members through e-chat and emailing for online banking questions
-Phone support for the same questions as well.
We know that a company's success starts with its employees. We also know that an individual's success starts with the right career opportunity. As a Best of Staffing® Client and Talent leader, Aerotek's people-focused approach yields competitive advantage for our clients and rewarding careers for our contract employees. Since 1983, Aerotek has grown to become a leader in recruiting and staffing services. With more than 250 non-franchised offices, Aerotek's 8,000 internal employees serve more than 300,000 contract employees and 18,000 clients every year. Aerotek is an Allegis Group company, the global leader in talent solutions. Learn more at Aerotek.com.