Icon hamburger
US
Customer Service in Bard,Ca
Apply to this job.
Think you're the perfect candidate?
Apply on company site
Thumsup

You’re being taken to an external site to apply.

Enter your email below to receive job recommendations for similar positions.
Default2

Customer Service Representative

Advanced Call Center Technologies, LLC. San Luis Full-Time
Apply on company site

Text ACTTODAY to 51893 to apply

Advanced Call Center Technologies is seeking Customer Service Representatives to join our team. Do you love helping others? If so, apply now for an instant interview!

We offer Customer Service Representatives:

* PAID TRAINING! You can be successful even without experience

* Opportunities to advance within

* Hourly, overtime, and tremendous bonus opportunities

* Flexible full time schedules

* Fantastic Supervisors and a Positive environment

* Affordable benefits for you, your spouse, and/or children after 90 days

* Paid time off and paid holidays after 90 days

Summary:

Customer Service Associates primarily receive inbound calls from consumers for assistance with billing inquiries, payments, credits, fraud alerts, internet and cell phone services, and mortgage servicing. Customer Service Associates are problem solvers with good negotiation skills who are self-driven and motivated to meet individual service and sales goals. Customer Service Associates use their excellent communication and interpersonal skills with every contact to provide world-class customer service.

Essential Duties and Responsibilities:

* Responds promptly to customer needs; Solicits customer feedback to improve service; Responds to requests for service and assistance.

* Maintains confidentiality; Listen to others without interrupting;

* Speaks clearly and persuasively in positive or negative situations; Listens and gets clarification;

* Multi tasks to document while speaking with the consumer.

* Demonstrates accuracy and thoroughness; Looks for ways to improve and promote quality; Applies feedback to improve performance; Monitors own work to ensure quality. Meets clients' specific quality standards.

* Meets productivity standards; Completes work in timely manner; Strives to increase productivity; Works quickly.

* Is consistently at work and on time

* Follows instructions, responds to management direction; Takes responsibility for own actions;

* Keeps commitments; Completes tasks on time or notifies appropriate person with an alternate plan.

* Other duties as requested by management

Text ACTTODAY to 51893 to apply

Advanced Call Center Technologies is seeking Customer Service Representatives to join our team. Do you love helping others? If so, apply now for an instant interview!

High School Diploma or GED

6 Months of Customer Service

~CB


 

Skills required

Customer Service
Operate Cash Register
Identify Customer Need
Resolve Customer Issue
Retention Management
Help Customer

Location

Salary Estimator

Based on Job Title, Location and Skills
$35K
Below Avg. Average Above Avg.

Career Path

See the next step in your career
Customer Service Representative
Estimated Salary: $64K
Apply to this job.
Think you're the perfect candidate?
Apply on company site

Job ID: 190000A4

CAREERBUILDER TIP

For your privacy and protection, when applying to a job online, never give your social security number to a prospective employer, provide credit card or bank account information, or perform any sort of monetary transaction. Learn more.

By applying to a job using CareerBuilder you are agreeing to comply with and be subject to the CareerBuilder Terms and Conditions for use of our website. To use our website, you must agree with the Terms and Conditions and both meet and comply with their provisions.

Building your bottom line one contact at a time — that’s exactly what ACT can do for your business as a leading performance-driven provider of contact center and back office support services. Founded in 1997, ACT provides CRM outsourcing programs for Customer Service, Sales Support, Fraud & Dispute Management, Claims Processing and a wide variety of other programs and custom solutions for some of the top companies in the United States.

Our philosophy is to treat each interaction as an opportunity to strengthen loyalty and increase revenue. To do that, we need to be more than just an outsourced service provider. By combining People, Process, and Technology, ACT becomes a transparent partner as the voice of your brand. Our agents are thoroughly vetted and given continuing education as long term employees. Every service goes through rigorous quality assurance and ongoing performance analysis.

View the full profile