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DEPT SPECIALIST KEY CARRIER - 1322 El Camino Real, San Bruno, CA 94066

The Save Mart Companies San Bruno Part-Time
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The Save Mart Companies is one of the largest food and drug retailers in California and Nevada.  It is home to a number of well-known brands in food retailing.  You might have seen our banners that include Save Mart, Lucky, Lucky California and Food Maxx.  We also have 4 distribution centers and SMART Refrigerated Transport, a trucking firm that transports dry groceries, frozen foods, ice and novelties to all of The Save Mart Companies stores. We are a locally and family owned business, headquartered in the heart of one of the greatest agricultural areas of our nation - the San Joaquin Valley. Come and join our team! 

We are currently recruiting for the position of:

DEPT SPECIALIST KEY CARRIER - 1322 El Camino Real, San Bruno, CA 94066

Job Summary: 

The Key Carrier Specialist is an expert in directing front-end
staff and operation in the absence of the Assistant Center Store Manager. This
position ensures optimal front-end customer service, performance, productivity,
and compliance and is responsible for front-end and parking lot
conditions.  The Department Specialist - Key Carrier directs team
members in the Front-End (Checkers and Service Specialists) and Center Store
departments. This position is responsible for cash handling procedures and
ensuring optimal customer service. The Key Carrier Specialist directs and
trains Front-End associates to promote a culture reflective of The Save Mart
Companies mission statement and winning behaviors. This position ensures all
Front-end and department standards are met during assigned shift. The Key
Carrier Specialist attains the store balancing function.

Key Responsibilities and Accountabilities: 

•         Provide customers with a remarkable shopping
experience by demonstrating, training, and holding store associates accountable
for excellent customer service 

•         Manage front-end performance and productivity
(over/short tills, check collection, cash over/short, WIC compliance, EBT
compliance, bottom of basket check, circle savings on receipt, items checked
per minute, front-end efficiency, Three’s A Crowd, etc.)

•         Directly lead Clerks and Clerk’s Helpers with
focus on accountability and achieving high level of business performance
assigned area

•         Ensure that front-end and parking lot conditions
are met (check stand merchandising, floors, cleanliness, shopping carts, bags,

•         Perform store balancing (bookkeeping) function
to enhance a remarkable shopping experience in the store

•         Perform front-end management functions (to
include refunds/returns, loans/pick-ups, check authorization, etc.)

•         Monitor customer experience on front-end

•         Occasionally maintain total store operations in
absence of store management

•         Perform other duties as assigned

Requirements (Knowledge, Skills and Abilities):

•         Minimum age requirement: 18 years

•         Good communication and interpersonal abilities

•         Good training skills

•         Strong skills in supervision and coordination

•         Good counting and math skills

•         Ability to read and write to accurately complete
all documentation

•         Knowledge of Front-end operations and check
stand procedures

•         Knowledge of compliance and basic applicable
contract/work rules

Education: High School Diploma (or G.E.D.) or
additional job experience

Experience: One year of prior work experience that includes a minimum of
6 months Grocery/Retail experience

Other: Available to work a variety of required retail hours

Physical: Store environment: ability to sit, stand, walk, kneel,
stoop, use stairs, reach, pull and lift objects; requires lifting up to 40 lbs.


•         Customer Focus

•         Quality/Quantity of Work

•         Personal/Interpersonal Skills

The Save Mart Companies is an Equal Opportunity Employer, and we welcome resumes from individuals who will contribute to our diverse workforce.




Recommended skills

Balancing (Ledger/Billing)
Customer Service
Authorization (Medical)
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