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Customer Service Representative
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Classification: Customer Service Representative
Compensation: DOE
OfficeTeam is looking for a customer service representative for an outbound call center in Pittsburgh, PA. If you are interested in a remote call center position, are comfortable with sales and a lot of heavy phone work, this position might be for you.
We are looking for someone to work 10am to 7pm for our client, on a schedule that would involve both weekdays and weekends as well.
- Ability to exude confidence, knowledge, and empathy when interacting with internal and external partners and clients/customers
- Proven ability to navigate multiple computer systems, applications, and utilize search tools to find information
- Experience performing extensive research to resolve complex customer inquiries
- Microsoft Office knowledge required
- Ability to recognize, evaluate, and resolve problems effectively
- navigating basic office equipment and protocols experience
- Strong customer service and office administrative skills
- A consistently positive approach to your work that is rooted in a businesslike professionalism
- Proven knowledge of Customer Relationship Management (CRM) systems, e.g. ACT!, Illustrator, Highrise, and Insightly
- Strong communication skills, both verbally and in writing
If you seek to deliver great customer outcomes and want to improve your customer service skills to deliver personalized service specific to individual customer needs, we want to hear from you now. Apply today!
OfficeTeam, a Robert Half Company, matches professionals in the administrative field with remote or on-site jobs on a temporary and temporary-to-full-time basis. Whether you're a seasoned administrative pro or starting your career, we have options for you.
Our experienced staffing professionals can promote you to employers and advocate on your behalf. We provide access to top jobs, competitive compensation and benefits, and free online training. For more opportunities, get the Robert Half app and receive instant notifications when our AI matches your skills and experience with jobs.
When you work with us, you’re working with the best. has been recognized as one of FORTUNE’s “Most Admired Companies” every year since 1998 and was named to Forbes’ inaugural list of America’s Best Temporary Staffing Firms.
Questions? Call your local office at
© 2020 OfficeTeam. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (www.roberthalf.com/terms-of-use).
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