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Area Operations Process Manager

Kuehne + Nagel Chicago Full-Time
Apply on company site

Area Operations Process Manager

Chicago, IL

Job description

•    Close cooperation with responsible field offices
•    Develop strategies to increase performance / quality and utilization of system functionality
•    Develop strategies to increase performance / quality and utilization of workflow model
•    Develop strategies to increase performance / quality and utilization of shared service center
•  
 Self driven analysis of systems, processes- and performance related to
systems KPI’s with the help of the applicable operational management
•    Confidential handling of national statistics in close cooperation with management
•    Monitor utilization and performance of Cargo IQ KPI’s
•    Monitor utilization and performance of KN product /KN Freightnet Suite
•    Testing of new CIEL/Airlog releases and functionalities in conjunction with regional ZAC team

Your tasks and responsibilities

•    Close cooperation with responsible field offices
•    Develop strategies to increase performance / quality and utilization of system functionality
•    Develop strategies to increase performance / quality and utilization of workflow model
•    Develop strategies to increase performance / quality and utilization of shared service center
•    Self driven analysis of systems, processes- and performance related to systems KPI’s with the help of the applicable operational management
•    Confidential handling of national statistics in close cooperation with management
•    Monitor utilization and performance of Cargo IQ KPI’s
•    Monitor utilization and performance of KN product /KN Freightnet Suite
•    Testing of new CIEL/Airlog releases and functionalities in conjunction with regional ZAC team

Your skills and experience

•    High degree of CIEL/Airlog knowledge
•    At least 12 month operational background in Air Export or Air Import

Good reasons to join

We offer competitive compensation, a comprehensive benefits package, employee discounts, tuition reimbursement, excellent training programs and a highly dynamic global work environment.

Contact

Kuehne + Nagel Inc - New York - Head Office 
10 Exchange Place
Jersey City, NJ 07302-3920

About Kuehne + Nagel

With over 82,000 employees at some 1,300 locations in over 100 countries, the Kuehne + Nagel Group is one of the world’s leading logistics companies. Its strong market position lies in the seafreight, airfreight, contract logistics and overland businesses, with a clear focus on providing IT-based integrated logistics solutions. Further information can be found at www.kuehne-nagel.com


URL blocked - click to apply

Reference Number: req45458

Kuehne + Nagel Inc. is an Equal Employment Opportunity/Affirmative Action Employer and does not discriminate on the basis of race, color, creed, religion, sexual orientation, sex, age, national origin, gender, gender identity, genetic information, uniform service, protected veteran status or disability, or any characteristic protected by federal, state, or local law with respect to employment opportunities.

 

Skills required

Benchmarking (Project Management)
Metrics
Business Process Improvement
Program Management
Project Management
Change Management
Apply to this job.
Think you're the perfect candidate?
Apply on company site

Job ID: req45458

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Kuehne + Nagel's superior service and integrated end-to-end supply chain management solutions help our customers turn their logistics challenges into a real competitive advantage.

Kuehne + Nagel has evolved from a traditional international freight forwarder to a leading global provider of integrated supply chain solutions for a comprehensive range of industries.

With approximately 55,000 employees and its global network of 900 offices in more than 100 countries, Kuehne + Nagel provides:


  • Seafreight: number 1 global forwarder; sustained year-over-year double-digit growth in freight under management; extensive partnerships with preferred ocean carriers
  • Airfreight: Top 3 global forwarder; leader in innovative air cargo management; global Cargo 2000 Phase 2 certification
  • Road & Rail Logistics: integrated road and rail offerings; extensive and growing European network; relationships with best-in-class carriers
  • Contract Logistics: top 3 global provider; more than 7 million square meters / 75 million square feet of worldwide warehouse space; focus on continuous improvement processes


We deliver these services leveraging globally standardized, leading-edge information technology, ensuring synchronized display and control of each transport movement across the supply chain, via KN Login.

We work to turn our customers' logistics into a competitive advantage.

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