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- Palo Alto, CA
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Concierge - PT
Vi • Palo Alto, CA
Posted 2 months ago
Create your own story.
Something inspiring is happening at Vi, a continuing care retirement community. There's real energy and enthusiasm, genuine warmth and approachability. And a deep sense of respect and family that's impossible to ignore--between our residents and our staff and, perhaps more importantly, between our team members. Part of a fulfilling career is not just doing work you love, but doing it alongside (and for) people you admire and grow to love. This is the Vi story. How will your story unfold?
An opportunity exists on our highly accomplished resident services team to welcome and direct all residents and guests of the community. This selected candidate will answer resident questions; address simple resident needs, monitor the emergency response and other community systems, receive and direct all incoming calls.Requirements
Qualified applicants will preferably possess prior experience in a customer service environment. High school diploma or GED equivalent preferred. Current CPR and First Aid certifications are required or must be willing and able to become CPR and First Aid certified.
Additional requirements include:
* Excellent oral communication skills including a clear speaking voice.
* Excellent organizational skills and ability to manage multiple tasks.
* Ability to deal with stress and act responsibly with good judgment in an emergency situation.
* Ability to use a resident and customer- focused approach to problem solving.
Vi offers competitive compensation and exceptional benefits. Ours is a luxury work environment where opportunities for career development are delivered in ways few companies can match.
Bring life to your career