Quality Analyst 2 - Web Services and UX

Overview

We are seeking a full-time Quality Analyst 2 in our Yarmouth, Maine location. In this role, you will be responsible for providing leadership of quality assurance activities for complex features within the Garmin Outdoor product websites and/or software in a team-oriented environment.

Essential Functions

1. Demonstrate the role of quality assurance in each phase of the Software Development Life Cycle and/or Product Development Life Cycle and demonstrate knowledge of Garmin product specifications, capabilities and operation related to the market segment being supported.
2. Provide feedback to design and development communities to help improve the quality of deliverables.
3. Design test plans, scenarios, scripts and/or procedures of moderate-to-significant complexity, in accordance with established Garmin test procedures - including analysis, review and tracing of requirements as necessary.
4. Serve as the voice of the customer in product design reviews to provide input on functional requirements, product designs, schedules, or potential problems.
5. Demonstrate ability to conduct usability tests and communicate results to product owners.
6. Document defects in defect management system and report defects to developers.
7. Collect and analyze test results and beta user feedback (when applicable), and communicate with internal customers and product owners.
8. Communicate product and/or project status to internal customers, product owners and management.
9. Investigate and verify issues reported to quality assurance for validity and reproducibility.
10. Perform defect analysis to find related defects and to improve test coverage.
11. Proactively identify gaps in the processes and provide effective suggestions in advance of issues.
12. Verify software modifications in new software versions to prepare for implementation.
13. Assist in test case maintenance as necessary to keep repository current.
14. Define, document and implement new process improvements.
15. Train and mentor new quality assurance associates.
16. Understand and apply detailed knowledge of Garmin quality assurance processes and procedures.
17. Participate and assist with the coordination of release deployments.
18. Perform system analysis techniques and procedures to determine software functional specifications for Garmin products.

Basic Qualifications

1. Bachelor’s Degree OR a minimum of 4 years equivalent combination of education and experience.
2. Excellent academics (cumulative GPA greater than or equal to 3.0 as a general rule).
3. Relevant experience or training in product and/or software quality assurance processes and methodologies.
4. Must possess superior organizational/analytical skills, be detail oriented with the ability to prioritize and manage multiple tasks, can work independently with minimal supervision, and can exercise sound independent judgment.
5. Demonstrated strong and effective verbal, written, and interpersonal communication skills.

Desired Qualifications

1. Bachelor’s Degree.
2. Outstanding academics (cumulative GPA greater than or equal to 3.5).
3. Previous experience testing and developing/analyzing tests related to a Garmin core product market.
4. Relevant experience or training in creating test plans, conducting usability tests, and/or writing test scripts.

Garmin International is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, citizenship, sex, sexual orientation, gender identity, veteran’s status, age or disability.

This position is eligible for Garmin's benefit program. Details can be found here: