Icon hamburger
What job do you want?
Apply to this job.
Think you're the perfect candidate?
Apply on company site

You’re being taken to an external site to apply.

Enter your email below to receive job recommendations for similar positions.

Guest Arrival Coordinator - Will O' the Wisp Resort

Railey Mountain Lake Vacations Oakland Full-Time
Apply on company site

Essential Responsibilities:

  • Review all arrival information with guests at check-in.
  • Check guests in and out of rooms when needed.
  • Make payments and adjust bill accordingly when needed.
  • Ensure guest service standards are met during arrival, departure, and during any other contact with guest.
  • Professionally address guest issues in a timely manner.
  • Report any Housekeeping/Maintenance/Upkeep issues to the appropriate department manager.
  • Clean, maintain, and organize front lobby and all areas associated with guest services.
  • Make reservations over the phone.
  • Perform daily tasks set by supervisor.
  • Duties aren't limited to the above description.

Minimum Required Skills and Competencies:

  • Knowledge of Microsoft Office software.
  • Must have excellent phone and email etiquette.
  • Go-getter/problem solver attitude.
  • You must have reliable transportation.
  • High School Diploma or Equivalent 
  • Must have an outgoing personality and passion for the hospitality industry.
  • Our hotel is open 365 days of the year. A flexible schedule to include weekends, evenings, and holidays is required. 

Desired Skills and Competencies

  • 1+ years of Experience in the Hospitality Industry 



Skills required

Provide Logistical Support
Coach Team Members
Resort Operating Procedures
Resort Environment
Guest Services
Apply to this job.
Think you're the perfect candidate?
Apply on company site

Help us improve CareerBuilder by providing feedback about this job: Report this job

Report this Job

Once a job has been reported, we will investigate it further. If you require a response, submit your question or concern to our Trust and Site Security Team

Job ID: GUEST02003


For your privacy and protection, when applying to a job online, never give your social security number to a prospective employer, provide credit card or bank account information, or perform any sort of monetary transaction. Learn more.

By applying to a job using CareerBuilder you are agreeing to comply with and be subject to the CareerBuilder Terms and Conditions for use of our website. To use our website, you must agree with the Terms and Conditions and both meet and comply with their provisions.