Field Service Technician

Description

Job Outline

• Reports to the service manager and responsible for the effective repair of machinery and components at high levels of quality. This individual works under direct supervision.
• Recondition and repair all equipment components and systems as assigned by the shop manager.
• Maintain good working records for time, parts, supplies and outside purchases in repairs.
• Maintain and care for shop tools, equipment and vehicles.
• Communicate with others professionally
• Maintain excellent customer and employee relations.

Duties

• Recondition and Repair Equipment and Components.
  • Plan methods and sequence of performing repairs assigned
  • Order all parts and materials required to perform assigned repairs
  • Effect the repairs required in a safe and effective manner
  • Ensure that all repairs are completed as assigned
  • Ensure the cosmetic appearance upon completion as required
  • Ensure all parts and materials not used are returned per guidelines
  • Maintain the work area in a clean and safe condition
• Maintain Good Working Records for Time, Parts, Supplies, and Outside Purchases in Repairs.
  • All record keeping methods are followed per instructions
  • All cost-related items are included in the job "jacket"
  • Ensure all records kept are legible or in compliance with established methods
• Maintain and Care for Shop Tools, Equipment and Vehicles.
  • All tools and special equipment used on repairs are clean before returning them
  • All specialty tools used on jobs are returned to the original location in working condition
  • Communicate with Others Professionally.
• All communications with customers is conducted in a manner reflecting respect and honesty
• All communications with co-workers is conducted following the "golden rule"

Job Requisites

The individual in this position should be personable, a problem solver, reliable, ethical, intelligent and able to adapt to all of the forces around them - customers, suppliers, department employees, co-workers and manufacturers employees.

Education/Training/Experience

A technical school certificate or equivalent experience in mechanical repairs.

General Skill Requisites

• Strong mechanical skills.
• Good communications skills.
• Good, safe work habits.

Specific Skill Requisites

• A good working knowledge of equipment operations and mechanical functions on Wheel Loaders, Excavators, Bull Dozers, Crushers, Screeners, Pavers, Roller Compactors, Skid Steer Loaders, and Backhoe Loaders.
• Strong diagnostic skills Electrical, Hydraulics, and Powertrains.
• Able to perform repairs for all major equipment systems

Started in 2007, Hills Machinery is owned by brothers, Adam and Jim Hills and operated by a dedicated team of heavy equipment industry professionals. Hills Machinery is proud to have a close-knit group of employees who care deeply about serving their customers.