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*Intake Agent

Medix Leon Valley, TX Full-Time
$13.00/ hour
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The initial point of contact for Prior Authorization requests from members, providers, and other callers through the algorithm driven automated criteria based prior authorization process. Maintains complete, timely and accurate documentation of all approvals and denials. Non-yes/no and non-black and white criteria will be transferred to a technician. All clinical questions and judgment calls will be transferred to the pharmacist.


  • Customer service focus
  • Basic experience in MSWord and MSExcel
  • Familiar with medical terminology and knowledge of medical coding
  • Ability to read and interpret billing documents
  • The position also requires an extensive amount of data entry work.


  • GED or High School Diploma
  • Call center experience

Position Title:

Intake Agent


7034 Alamo Downs Pkwy San Antonio, Texas 78238

Start Date:


Pay Rate:



Final in person interviews


Shifts will vary open 24/7

Monday - Friday 7:00am - 8:00pm

Saturday & Sunday 8:00am - 4:30pm


401(k) Retirement Plan

Paid time off benefits available

A limited benefit medical plan with the American Worker

Prescription Programs

Dental Plan

Vision Discount Program

Term Life Insurance Plans

GED or High School Diploma Call center experience

Recommended skills

Medical Billing And Coding
Customer Service
Medical Terminology
Call Centers
Microsoft Word
Data Entry


About the company

Salary Details

This salary was provided in the Job Posting.
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*Intake Agent
$13.00/ hour
Estimated Salary: $70K
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Job ID: 91674


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