Skip navigation
Unable to save this job. Please try again later.

{msg}

Email this Job to Yourself or a Friend

To begin the application process, please enter your email address.

Company Contact Info

  • Wayne, PA

Already have an account?

Sign in to apply with your saved resumes.

New to CareerBuilder?

Don't have an account? Continue as a guest!

Sorry, we cannot save or unsave this job right now.

Report this Job

Trust and Site Security Team.

Don't miss out on new jobs!

Get the latest IT Manager jobs in Wayne, PA delivered directly to your inbox. You can unsubscribe at any time.

Saving Your Job Alert

Job Alert Saved!

Could not save Job Alert!

You have too many Job Alerts!

This email address has reached the maximum of 5 email alerts. To create a new alert, you will need to log into your email and unsubscribe from at least one.

Sign Up

or   Sign In Here
Password Must Contain
• 
8 to 15 characters
• 
1 uppercase letter
• 
1 number or symbol
• 
1 lowercase letter
Cancel
Create an Account with CareerBuilder to save jobs & unlock these great features
See similar job titles and skills to help you make your next move
Upload a resume and become visible to Hiring Managers and Employers
Compare Salary Information to see where you stand amongst your peers
Easily Quick Apply to jobs with just one click!

Email Send Failed!

Site Operations Associate

IQVIA • Wayne, PA

Posted 1 day ago

Job Snapshot

Full-Time
Other Great Industries
Business Development

Job Competition

1

Applicant

How Do You Compare to the Competition?

Get facts about other applicants with a CareerBuilder Account

Job Description

Join us on our exciting journey! IQVIA™ is The Human Data Science Company™, focused on using data and science to help healthcare clients find better solutions for their patients. Formed through the merger of IMS Health and Quintiles, IQVIA offers a broad range of solutions that harness advances in healthcare information, technology, analytics and human ingenuity to drive healthcare forward.

Job Description

Join us on our exciting journey! IQVIA™ is The Human Data Science Company™, focused on using data and science to help healthcare clients find better solutions for their patients. Formed through the merger of IMS Health and Quintiles, IQVIA offers a broad range of solutions that harness advances in healthcare information, technology, analytics and human ingenuity to drive healthcare forward.

Summary of Essential Job Functions

  • Provides support for the start-up, maintenance and study closeout phases of payments service delivery.
  • Identify and communicate opportunities for process improvement to the immediate supervisor
  • Ensures that all contract records are established to support timely and accurate payments to sites within the terms of signed SOWs with sponsors.
  • Works in coordination with designated Client Leads to support achievement of contractual commitments from study initiation through closeout.
  • Set-up vendor records and maintain the master site list for assigned clinical trials ensuring that all payee records are established according to the terms of the Clinical Trial Agreement (CTA).
  • Post CTAs, PIFs, W9s, W8s or other contract related documents to the site contract record
  • Set-up initial CTA visit and reimbursable budgets.
  • Performs payment processing and service resolution for an assigned set of sponsors and studies
  • Responsible for ownership, opening, monitoring and resolution of cases and site communications
  • Ensure support to the clinical trial sites is provided at DrugDev’ levels of excellence through timely resolution of issues that are raised through email and/or phone contact.
  • Ensures work is SSAE 16 compliant where appropriate.
  • Ensure that all vendor and budget set-ups are peer reviewed for accuracy as defined by SSAE16 policies and procedures.
  • Perform peer reviews as assigned to ensure the accuracy of all vendor and contract records.
  • Process payee, name, address or banking change requests in compliance with SSAE16 policies and procedures to ensure that payments are processed with accuracy.
  • Responsible for opening, managing and closing trackers with our Finance department and with our Clients
  • Responsible for final closeout site communication and ensuring all payments are appropriately processed
  • Performs ongoing edits and updates of applicable site specific information in database for accurate reporting
  • Assist in the preparation of project status reports that are reviewed with the client during Project Team and Governance Meetings
  • Acts as escalation point for open issues from the sites
  • Other duties as assigned

Competencies

  • Teamwork - Listens and responds constructively to other team members’ ideas. Expresses disagreement constructively (e.g., by emphasizing points of agreement, suggesting alternatives that may be acceptable to the group). Provides assistance, information, or other support to others, to build or maintain relationships with them.
  • Adaptable - Personally develops a new method or approach. Proposes new approaches, methods, or technologies. Develops better, faster, or less expensive ways to do things.
  • Customer Orientation – Quickly and effectively solves customer problems. Lets customers know he/she is willing to work with them to meet their needs. Presents a cheerful, positive manner with customers.
  • Technical/Professional Knowledge and Skills - Acquires and applies knowledge, skills and experience to accomplish results. Assesses situations accurately and determines appropriate action. Identifies and utilizes resources effectively and responsibly. Plans, prioritizes, and organizes work effectively to produce measurable results. Takes ownership for own self-development.
  • Professionalism and Accountability - Demonstrates enthusiasm for and commitment to the position and accepts responsibility for personal actions. Sets high standards and well-defined, realistic goals for one’s self; displays a high level of effort and commitment towards completing assignments in a timely manner; is motivated to achieve.

Supervisory Responsibilities

This position does not have responsibility for managing people. List roles.

Minimum Experience Requirements

  • Bachelor’s Degree in Finance or Business Administration or equivalent experience
  • Minimum 1-2 years of relevant work experience preferred
  • Minimum 1-2 years of prior accounts payable/invoicing experience preferred
  • Experience with financial business applications preferred
  • Prior customer service experience preferred
  • General knowledge of Clinical Trial Industry preferred
  • Familiarity with foreign currency

Skill Requirements

  • Must be customer focused and have excellent interpersonal, written and oral communication skills
  • Strong analytical skills and attention to detail
  • High energy, self-starter with the ability to work in a team environment as well as independently
  • Able to think independently, and to analyze and solve problems creatively
  • Strong time management and planning skills
  • Detail oriented, analytical and the ability to meet aggressive deadlines
  • Comfortable working in a global company environment
  • Strong PC skills (i.e. Microsoft Office, Google, MS Project, SAP-Business One)

IQVIA is an EEO Employer - Minorities/Females/Protected Veterans/Disabled'

We know that meaningful results require not only the right approach but also the right people. Regardless of your role, we invite you to reimagine healthcare with us. You will have the opportunity to play an important part in helping our clients drive healthcare forward and ultimately improve human health outcomes. Whatever your career goals, we are here to ensure you get there! We invite you to join IQVIA™

We know that meaningful results require not only the right approach but also the right people. Regardless of your role, we invite you to reimagine healthcare with us. You will have the opportunity to play an important part in helping our clients drive healthcare forward and ultimately improve human health outcomes. Whatever your career goals, we are here to ensure you get there! We invite you to join IQVIA™


QVIA is an EEO Employer - Minorities/Females/Protected Veterans/Disabled


IQVIA, Inc. provides reasonable accommodations for applicants with disabilities.  Applicants who require reasonable accommodation to submit an application for employment or otherwise participate in the application process should contact IQVIA’s Talent Acquisition team at [Click Here to Email Your Resumé] to arrange for such an accommodation.



Job ID: R1068841
Job ID: R1068841
Help us improve CareerBuilder by providing feedback about this job: Report this Job.
CAREERBUILDER TIP
For your privacy and protection, when applying to a job online, never give your social security number to a prospective employer, provide credit card or bank account information, or perform any sort of monetary transaction. Learn more.
By applying to a job using CareerBuilder you are agreeing to comply with and be subject to the CareerBuilder Terms and Conditions for use of our website. To use our website, you must agree with the Terms and Conditions and both meet and comply with their provisions.
Don't miss out on new jobs like this
Get the latest jobs delivered to your inbox. Unsubscribe at any time.

Saving Your Job Alert

Job Alert Created

Well, this is embarrassing. We are having trouble saving your search. You can try again or come back at a later time.

Maximum Email Alerts

This email address has reached the maximum of 5 email alerts. To create a new alert, you will need to log into your email and unsubscribe from at least one.