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Key Account Manager job in South Bend at RXO

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Key Account Manager at RXO

Key Account Manager

RXO South Bend, IN Full-Time

Solutions driven success.

RXO brings together massive capacity, cutting-edge technology and industry-leading expertise to keep shippers and carriers ahead of the marketplace. At RXO, we’re looking for innovative and collaborative employees who are committed to solving our customers’ challenges. We know we can do big things when we work together – so join us on our mission to disrupt the industry. 

As the Key Account Manager, you will serve as the daily point of contact and relationship manager for our most important clients. We want to leverage your skills and years of experience to drive positive results while ensuring a bright future for yourself and RXO. Join us at RXO, and you’ll have a starring role in helping us continue to provide outstanding solutions for our global customers, while building a career you’ll love.

What you’ll do on a typical day:

  • Serve as an advocate and liaison for RXO’s top clients to ensure overall customer satisfaction
  • Expand current customer accounts through ongoing relationship development
  • Work creatively with team members to secure the terms of sale, including negotiating rates, identifying carriers, procuring specialized equipment, etc.
  • Maintain a strong understanding of the industry and client needs; cultivate a core book of business for consistent and repeatable sales
  • Ensure the integrity of the shipment and the RXO brand by following standard processes and procedures
  • Update internal tracking and reporting systems throughout the day to maintain accuracy in sales and volume metrics
  • Monitor and ensure accurate billing; strive to ensure mutually beneficial business operations

What you need to succeed at RXO:

At a minimum, you’ll need:

  • Bachelor’s degree or equivalent related work or military experience
  • 1 year of professional experience

It’d be great if you also have:

  • 5 years of experience in a transportation sales environment 
  • Excellent verbal and written communication skills

We are proud to be an Equal Opportunity/Affirmative Action employer. Qualified applicants will receive consideration for employment without regard to race, sex, disability, veteran or other protected status.

All applicants who receive a conditional offer of employment may be required to take and pass a pre-employment drug test. 
 

The above statements are not an exhaustive list of all required responsibilities, duties and skills for this job classification.  
 

Review RXO's candidate privacy statement [ Link removed ] - Click here to apply to Key Account Manager 

Recommended Skills

  • Billing
  • Communication
  • Customer Satisfaction
  • Metrics
  • Negotiation
  • Networking
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