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Customer Service Representative

Kelly Services Gahanna, OH Full-Time
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Kelly Services is looking for Customer Service Representatives for a position in Gahanna, OH! Shift: Sun-Thur 2am-10am Pay Rate: $16/hr Primary Duties and Responsibilities: Engage and respond to customer inquiries promptly. Find a way to successfully meet the clients shipping needs. This requires out of the box thinking and excellent problem solving skills. Take orders or jobs from customers. When a customer calls or emails to initiate a job, take the pickup information, delivery information, and any other information needed to initiate the job. Give quotes to customers for any of the services we provide, which includes: Identifying customer needs, Providing assistance in determining the mark-up and quote promptly, Ensuring that all quotes sheets are completely filled out and filed-for reference, Provide customers with a POD or status of their shipment, Problem solve-help customers find ways of doing things that are difficult, Find creative ways of helping customers achieve things that are too difficult for other freight forwarders.
Requirements: At least 1 year of customer service experience, preferably in a Call Center environment. Must be at least 18 years old and have a high school diploma or GED. Be proficient in Microsoft-Word and Excel. Preferred Knowledge/Skill: Customer Service Logistics experience is strongly preferred. Strong knowledge of geography is highly preferred.

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CareerBuilder Estimated Salary What is the Careerbuilder Estimated Salary? Only about 20% of the jobs in our search results contain salary information. When a job posting doesn’t include a salary, we estimate it by looking at similar jobs in the same industry in that location. It is not necessarily endorsed by the employer and actual compensation may vary based on your experience.

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What is the Careerbuilder Estimated Salary?

Only about 20% of the jobs in our search results contain salary information. When a job posting doesn’t include a salary, we estimate it by looking at similar jobs in the same industry in that location. It is not necessarily endorsed by the employer and actual compensation may vary based on your experience.
This estimation is based on Job title, Industry, Location and Skills
$37,411
Avg. Yearly Salary

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Customer Service Representative
sfOtherPay
Estimated Salary: $70K
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Job ID: US4758LR_28592870

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