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Barista/ Shift Lead job in Cambridge at New City Microcreamery

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Barista/ Shift Lead at New City Microcreamery

Barista/ Shift Lead

New City Microcreamery Cambridge, MA Full-Time
Pay Rate $16 -$17.50 plus tips (Tips vary and generally add an extra $4-$10/hour to your pay each week)

Job Responsibilities Include:
  • Supervising Front of House operations while on shift
  • Opening/Closing the shop
  • Register transactions/deposit handling
  • Inventory
  • Delegating necessary tasks to scoopers
  • Scooping ice cream
  • Making waffle cones
  • Shop maintenance
  • Restocking paper goods
  • Restocking ice creams
  • Barista assistance
  • Engage guest by greeting them and making them feel welcome in our "home"- recognize first time guests & educating them about what we do/serve/who we are
  • Model & share guest service best practices with all team members to deliver a pleasant & memorable guest experience.
  • Implement company asset protection procedures to identify & minimize profit loss
  • Recommend items for sale to guest (up-sell & add-on)


  • Must be 18+
  • Must have reliable transportation
  • Ability to work a flexible schedule, including nights & weekends
  • Solid customer service skills
  • Responsible, dependable, honest
  • Professional appearance
  • Excellent verbal skills
  • Ability to stand & walk for extended periods of time
  • Must be fluent in reading, writing & speaking English
  • Ability to regularly lift and/or move up to 25 pounds

Company Information
Here at New City, we feel that above all else, it's the people that matter most. We believe in people because once upon time people believed in us. Our incredible staff are the crown jewels of New City. We are blown away by the way they smile through every situation and dedicate themselves to the guests above all else. From our Honorable Order of Frozen Dessert Technicians to our Baristas to our Flavor Ambassadors, all of them work together to make the Microcreamery go. They are amazing individuals who have committed to the team and we could not be more excited to watch all of them grow with us and fulfill their potential in the future.

Recommended Skills

  • Customer Service
  • English
  • Maintenance
  • Professional Appearance
  • Trustworthy
  • Transportation Management
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