*This role supports customers in US Government and Public Sectors and is open to US Citizens and US Permanent Residents only.

Why will you enjoy this new opportunity?

We are seeking a talented VMware Site Reliability Engineer (SRE) to join our team and work on the VMC on AWS GovCloud platform, supporting a growing Public Sector customer base. VMC on AWS GovCloud is a secure platform for government agencies to access the benefits of public and private clouds to further increase agility and security. This solution brings VMware's enterprise-class Software Defined Datacenter (SDDC) to the AWS Cloud with optimized access to native AWS services. As an SRE, you will have the opportunity to work with innovative technologies that integrate VMware's SDDC software with AWS's powerful cloud services. You will also be working with a team of passionate and driven individuals who are committed to delivering exceptional results for our customers. Supporting a growing Public Sector customer base on this platform will provide exciting challenges and opportunities for growth.

Success in the Role: What are the performance outcomes over the first 6-12 months you will work toward completing?

In the first 6-12 months of working as an SRE on our team, your performance outcomes will include:

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  Establishing a deep understanding of the VMC on AWS GovCloud platform and related technologies.

  
  


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  Developing and implementing best practices and processes for managing and maintaining the platform.

  
  


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  Collaborating with other teams to identify and resolve technical issues and improve the overall performance and reliability of the platform.

  
  


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  Providing exceptional support to our customer base by addressing their issues and concerns in a timely and professional manner.

  
  


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  Demonstrating a proactive approach to problem-solving and identifying opportunities for improvement.

  
  


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  Participate in regular on-call shifts responding to service issues

  
  

The Work: What type of work will you be doing? What assignments, requirements, or skills will you be performing on a regular basis?

As an SRE on our team, you will be responsible for:

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  Utilizing your DevOps skills and knowledge to handle seamless upgrades of infrastructure and services through automation.

  
  


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  Working in conjunction with other SREs to respond to, investigate, and resolve monitoring alerts from the VMC on AWS GovCloud SaaS service.

  
  


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  Reviewing deployment runbooks, identifying potential issues, and working with core engineering to ensure timely and quality deployments in the production environment.

  
  


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  Collaborating with other service teams to ensure the platform meets customer requirements and performance expectations.

  
  


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  Working in a DevOps environment utilizing tools such as Terraform, Jenkins, and Kubernetes to automate tasks and improve efficiency.

  
  


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  Using your coding experience to contribute to the VMC on AWS operations automation software and troubleshoot issues with a modern Kubernetes based cloud services.

  
  

To be successful in this role, you should have:

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  A Bachelor's degree in Computer Science, Engineering, or a related field.

  
  


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  3+ years of experience in a similar role, with a strong background in VMware and AWS technologies.

  
  


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  Experience with scripting and programming languages such as Python and Bash.

  
  


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  Strong experience with DevOps and automation tools such as Terraform, Jenkins, and Kubernetes.

  
  


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  Excellent communication and problem-solving skills.

  
  


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  Ability to work independently and as part of a team in a fast-paced, dynamic environment.

  
  

What is the leadership like for this role? What is the structure and culture of the team like?

The team is led by Matthew DiCapua, Senior Manager Public Sector SRE, who is committed to providing a positive and inclusive work environment. He values collaboration, innovation, and continuous learning, and encourages the team members to share their ideas and perspectives. As an SRE on the team, you will have the opportunity to work with a diverse and talented group of individuals who are passionate about technology and committed to delivering exceptional results for our customers

Matthew has been with VMware for over 13 years and is a technology leader in the Cloud infrastructure Business Group (CIBG). In this role, Matthew leads the Site Reliability Engineers while driving VMC on AWS GovCloud vision and strategy. Matthew has over 25 years of experience in the IT industry and is currently focused on multi-cloud management, SDDC automation, and digital transformation at VMware. His background includes expertise in datacenter and cloud architectures, system and network engineering, and leading, defining, and executing IT transformations across the US Intelligence Community and Federal agencies.

Below are some highlights, or you can view the complete benefits package by visiting www.benefits.vmware.com .

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  Employee Stock Purchase Plan

  
  


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  Paid overtime and on-call time.

  
  


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  Medical Coverage, Retirement, and Parental Leave Plans for All Family Types

  
  


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  Generous Time Off Programs

  
  


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  40 hours of paid time to volunteer in your community

  
  


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  Rethink's Neurodiversity program to support parents raising children with learning or behavior challenges, or developmental disabilities

  
  


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  Financial contributions to your ongoing development (conference participation, trainings, course work, etc.)

  
  


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  Healthy and local inspired snacks in all our pantries

  
  

VMware is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind: VMware is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at VMware are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. VMware will not tolerate discrimination or harassment based on any of these characteristics. VMware encourages applicants of all ages. VMware will provide reasonable accommodation to employees who have protected disabilities consistent with local law.

This job may require the candidate to travel and/or work from a facility that requires full vaccination prior to entry.

Category : Engineering and Technology

Subcategory: Site Reliability

Experience: Manager and Professional

Full Time/ Part Time: Full Time

Posted Date: 2023-03-14

VMware Company Overview: At VMware, we believe that software has the power to unlock new opportunities for people and our planet. We look beyond the barriers of compromise to engineer new ways to make technologies work together seamlessly. Our cloud, mobility, and security software form a flexible, consistent digital foundation for securely delivering the apps, services and experiences that are transforming business innovation around the globe. At the core of what we do are our people who deeply value execution, passion, integrity, customers, and community. Shape what’s possible today at [ Link removed ] - Click here to apply to Site Reliability Engineer- GovCloud - Opportunity for Working Remotely

Equal Employment Opportunity Statement: VMware is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind: VMware is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at VMware are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. VMware will not tolerate discrimination or harassment based on any of these characteristics. VMware encourages applicants of all ages. Vmware will provide reasonable accommodation to employees who have protected disabilities consistent with local law.