Programmer / Technical Support Specialist

Location: Pittsburgh

Job Type: Contract to Hire

Position Summary: This person will be responsible for the implementation and programming of commercial intrusion, access control, fire and video systems. This individual will be a part of the Technical Services Group, which is responsible for providing technical support and final commissioning of client systems.

Position Responsibilities:

• Provide technical support for commercial intrusion, access control, fire and video systems
• Install, configure, program and perform final commissioning of systems
• Provide end-user training
• Work collaboratively with installation, project management, engineering and other departments
• Provide assistance to other technical support specialists in the work group
• Interact professionally with customers while performing duties
• Troubleshoot problems remotely or at the customer site as required
• Complete service reports and other documentation as required
• Minimum 3-5 years electronic security system or Information Technology experience
• Degree in Electronics, Information Technology, or equivalent experience
• Excellent communication and interpersonal skills
• Strong computer skills, software aptitude and electronics background
• Must be highly organized – Demonstrated success managing multiple tasks
• Technical licenses and certifications a plus