Job Description:

Address correspondence and refund requests from both internal and external customers

Skill Requirements:

• Basic to advance computer knowledge
• Basic to intermediate knowledge on using Microsoft Office Suite.
• Time management skills
• Organizational skills
• Adaptable to a changing environment such as changes in duties, priorities and procedures.
• Excellent written and oral communication skills
• Professionalism when dealing with internal and external customers recognizing that all customers deserve to be treated with courtesy and respect.

Job Responsibilities:

• Meet departmental quality and productive standards
• Follow LabCorp, RCM, Departmental Guidelines
• Perform daily duties with limited supervisory intervention
• Coordinate projects to meet expected targets/milestones
• Understand policy concepts related to assigned projects
• Able to communicate to management issues/risks associated with projects and provide recommendations
• Running reporting (Excel/Access/Datamart) for the Department
• Publishing complete and accurate reporting to Management daily/weekly/monthly
• Running macros to complete departmental projects
• Composing email or project communications as needed
• Researching information in LCBS to obtain billing information or to better understand the issue being researched
• Following established procedures (SOPs)
• Create electronic record retention files
• Know how to do adjustments both manual and macro
• Process Medicare and Medicaid requests as indicated by SOP and according to the correspondence
• Cross trained in all department related functions

License/Certification/Education: Requires a High School Diploma or equivalent w/3-5 years directly applicable experience

Strongly Preferred Education and Skills

• Previous medical billing experience or Accounts Receivables experience preferred
• Intermediate computer skills
• Intermediate Microsoft Excel and Access skills level preferred

Labcorp is proud to be an Equal Opportunity Employer:

As an EOE/AA employer, the organization will not discriminate in its employment practices due to an applicant's race, age, color, religion, sex, national origin, sexual orientation, gender identity, disability or veteran status.

For more information about how we collect and store your personal data, please see our Privacy Statement .