SAP Operations Senior Analyst (Remote)

As an SAP Operations Senior Analyst at Bakelite, you’ll help us create a better tomorrow with sustainable and innovative chemistry today.

We’re Everywhere. Everywhere you look, you’ll find products enabled by Bakelite, from stronger homes to safer automobiles and everywhere in between. With more than 100 years of history and strong customer relationships, we boldly engineer sustainable products to tackle our world’s most challenging demands.

Join Our Team and Help Us Build a Stronger, Safer, Better World.

SAP Operations Senior Analyst: The Impact You’ll Have On The Organization and World

• By partnering with business process owners, the SAP Operations Senior Analyst will successfully drive process standardization across multiple departments, resulting in reduced operational costs and enhanced workflow efficiency.
• Through collaboration with global functional teams and external service providers, the analyst will ensure a high uptime for SAP applications, enhancing business continuity and user satisfaction.
• You will play a key role in executing successful enhancements and projects, which collectively contribute to improvements in response times and user engagement with SAP systems.
• Utilizing strong verbal and written communication skills, the SAP Operations Senior Analyst will facilitate cross-departmental collaboration, ensuring that stakeholder needs are clearly understood and addressed, leading to higher project success rates.

What Does a Typical Day Look Like? Here are your primary responsibilities:

• Engages with business stakeholders to identify and define high-level business requirements.
• Collaborates with lead functional consultants in driving and delivering SAP solutions and partners with business process owners to elicit and document functional requirements.
• Partners with business process owners and other technology groups to create foundational artifacts (testing scripts, process documentation, training, etc.).
• Collaborates with AMS service providers to ensure best practices are used to configure and develop SAP solutions.
• Supports business teams in all testing activities and engages in incident resolution and data recovery.
• Works with business process owners to support data migration as required in project execution.
• Participates in Incident Root Cause Analysis and drives corrective and preventive actions.
• Serves as overall escalation point for all Tier 1 applications, managing SLAs and KPIs with AMS with exposure to basic ITIL processes (IM, RF, PM, CM).

What is Needed to be Successful in this Role (Required Skills/Abilities):

• A bachelor's degree in computer science, information systems management or related technology field is required.
• Certifications required for SAP MM, PP and SD.
• 5 to 7 years in leading SAP ECC MM, SD and PP project work and support; SAP S/4HANA is a plus.
• Experience in process manufacturing, chemical industry.
• Experience with Plant Maintenance and Quality Management is a plus.
• Proven track record of success in collaborating in full cycle SAP implementations.
• Broad exposure to SAP solutions implemented in diverse business functions required.
• Desired previous experience in migration to SAP S/4HANA migration (brownfield or greenfield).
• Excellent interpersonal skills with exceptional influencing and written communication skills.
• Previous experience in a managed service environment a plus.

Are you ready to help us build a better tomorrow and put your fingerprints on the world? Apply for this exciting opportunity, and learn more about our hiring process, insights from our global associates, our robust benefits and more at Bakelite.com/careers.

We are an Equal Opportunity, Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to gender, minority status, sexual orientation, gender identity, protected veteran status, status as a qualified individual with a disability or any characteristic protected by law.