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Senior Field Service Engineer at Jobot

Senior Field Service Engineer

Jobot Summit, NJ (On Site) Full-Time
$110,000 - $135,000/Year
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🤖 Senior Field Service Engineer / Great Place To Work!

This Jobot Job is hosted by: Jay O'Brien
Are you a fit? Easy Apply now by clicking the "Apply Now" button and sending us your resume.
Salary: $110,000 - $135,000 per year

A bit about us:

We design and manufacture size reduction systems and powder processing solutions for the Chemical, Pharmaceutical, Food, Mineral, Cosmetic and Plastic industries. We are constantly working with the leading powder processing technologies from the most respected brand names throughout the world, in order to assure reliability, durability, and optimal product performance throughout the life of your machines.

Why join us?
  • Competitive Base Salary!
  • Excellent Benefits Package!
  • Flexible Work Schedules!
  • Accelerated Career Growth!


Job Details

Responsibilities

Supervise and support on-site customer services’ including installations, commissioning, process troubleshooting, and customer training on equipment as needed (this will include domestic and international travel as necessary)
Guide service team with solutions for advanced or escalated technical issues via phone and email
Verify that all work performed meets with company standards and manufacturers' guidelines
Develop into company Subject Matter Expert (SME) to provide regular information to customers and feedback to management relating to customer concerns and equipment malfunctions/ problems for product improvement
Support the development of new service programs
Work closely with the Production department to identify and resolve inventory, cost, and quality issues
Coordinate and conduct departmental training
Manage departmental budget as directed by the Manager Aftermarket Services

Qualifications

10 years of industrial field service experience (3-5 years supervisory required)
Process equipment knowledge strongly preferred
Strong mechanical aptitude
Ability to work in confined spaces/ heights
Proficient in Microsoft Suite- Excel, Word, PowerPoint
Strong written and verbal technical communication skills required for internal/ external interactions with field service personnel and customers
Analytical and problem-solving skills
Time management
Organizational skills

Education

S. Engineering/ Material Science

Interested in hearing more? Easy Apply now by clicking the "Apply Now" button.

Recommended Skills

  • Analytical
  • Confined Spaces
  • Coordinating
  • Customer Service
  • Field Service Management
  • Financial Management
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