Job Title: ServiceNow ITOM Admin

Location: Edison, NJ(Hybrid)

Roles and responsibilities:

• Strong ServiceNow ITOM implementation experience with discovery, event management, service mapping, and configuration management (CMDB).
• Hands-on experience integrating ServiceNow with external systems like AD, SCCM, Monitoring tools, Cloud platforms like AWS, Azure, B2B, etc.
• Install, configure, and integrate software products from ServiceNow with a focus on the ITOM based products (discovery, service mapping, configuration management, event management)
• Develop custom software solutions as required through scripting and software development
• Advanced and current understanding of supported network monitoring connectors, such as SCOM, Netcool, SolarWinds and HPOM.
• Expertise with scripting languages such as PERL, JavaScript, Python, or Shell
• Web service proficiency (REST, SOAP) as well as XML and JSON knowledge
• Knowledge of networking concepts such as IP Addressing, Firewalls, ports
• Code and develop customized patterns, probes and sensors for Discovery and Service Mapping
• Strong collaboration with stakeholders including internal customers, stakeholders and vendors to understand challenges and gain consensus on improved system and operational solutions
• Proficiency of ServiceNow administration, JavaScript and common scripting languages such as PowerShell highly (Preferred)
• Service Now System Administrator Certification (Preferred)
• Service Now Implementation Specialist Certification (Preferred)