Onin Staffing is hiring Customer Service Representatives in Sumter, SC.
$12.00 / hour
Job duties include:
• Responds to all customer inquiries and complaints concerning work-orders, shipments, inventory counts, etc.
• Reports customer feedback to management
• Acts as liaison between customer and warehouse for account administration, customer, and office for invoicing and credit changes
• Generates all paperwork/information required for customer work orders including checking on special requests, expediting orders where necessary, tracking orders and post inventory records
• Assures proper invoicing of accounts by verifying computer-generated invoices
• Provides clerical support including overseeing all paperwork associated with orders, maintaining corresponding files, answering phones, operating office equipment/computers needed to perform duties, greeting visitors
• Schedule loads as required
• Maintain updated reports to ensure all loads are empty and closed
• Resolve refused product, over, short and damaged (OS&D) ordersWork Experience
• Ability to work in a fast paced environment
• Ability to handle multiple tasks at the same time
• Flexibility and initiative
• Experience working with challenging customers
• Excellent communication skills
• Strong problem solving skills
• Knowledge of Warehouse Management Systems
• Knowledge of Microsoft Office SuiteBenefits
Onin believes that your health is important. Medical benefits should be affordable and easy to use with your busy schedule. That’s why we offer our teammates custom-built benefits that are affordable and convenient to use. When you’re a part of our team, you will have affordable benefits you’ll actually want to use such as; $5 Prescription drug copays, $5 Doctor’s Visit copays, Free Teledoctor Service, Free Counseling Services, Life Insurance Included, Vision Insurance Included, Dental Insurance Included, Vacation and Holiday Pay and Scholarship Opportunities. You will get these amazing benefits and more after just 30 days.
- Complex Problem Solving