Icon hamburger
Briefcase

Create Job Alert.

Enter your email below to save this search and receive job recommendations for similar positions.
Thank you. We'll send jobs matching these to
No Thanks
US
What job do you want?
Apply to this job.
Think you're the perfect candidate?
Apply on company site

You’re being taken to an external site to apply.

Create an account to get recommended jobs that match your resume and apply to multiple jobs in seconds!
On the next page, you'll build a resume in 3 steps thanks to our AI technology
8-15 characters
Contains Number
Contains Lowercase
Contains Uppercase
Contains Special Character
Thumsup

You’re being taken to an external site to apply.

Enter your email below to receive job recommendations for similar positions.
Default4

Senior Living Customer Care Agent

Mommy Jobs Online Kailua, HI Contractor
Apply on company site

Create Job Alert.

Get similar jobs sent to your email



Description

Mommy Jobs Online (mommyjobsonline.com) is now seeking Customer Care Agents.  The Senior Living Program will offer customer service by answering incoming and placing outbound calls from/to a direct recipient or family member, assisting with providing access to a local Senior Living Advisor based on their specific wants and needs.

Contractors will be responsible for placing outbound calls to family members who have recently inquired online regarding their placement services, and will also place follow-up calls with the recipient or family member to see if the family’s needs have changed and if they are at a place where they should be re-engaged with their Senior Living Advisor. All calls will be with a direct recipient or family member, assisting with access to a local Senior Living Advisor based on specific needs of the caller.

Qualifications

Superior Customer Service: Contractors must have a positive and professional demeanor and rapport-building skills to help callers feel comfortable, with responsive customer service to provide white glove service.

Excellent Communication Skills: Contractors need strong verbal communication to handle inbound calls to help callers through the process with a Senior Living Advisor. 

Sales Skills: Contractors will encourage callers to proceed to a Senior Living Advisor for further expertise on senior care needs.

Tech Savvy Multi-tasker: Contractors must be able to speak with callers while navigating through multiple systems, entering vital information to create a client profile.

Flexibility & Availability: Contractors must be able to provide at least 20 hours per week on this program during the client’s operating hours.

Contractors on the Senior Living Program will need to successfully pass a background check to work this program. The background check will consist of a social security number verification, national sex offender registry report and a criminal history check.

Pay: $15.00 / hour

To Become An Agent

*Please apply and register at mommyjobsonline.com.  Please click on Join Now and select the Customer Service Job Bank Registry to get connected with this client and to begin their hiring pre-screening process.

​Reference agent id code [ Email address blocked ] - Click here to apply to Senior Living Customer Care Agent when you register online.

Mommy Jobs Online is accepting pre-screening interviews, so please call

1-405-418-6160
and ask for Kimberly.

Jobseeker Live Chat -  [ Link removed ] - Click here to apply to Senior Living Customer Care Agent 



Job Requirements

Internet Computer and home office setup



Qualifications

Office skills and Able to follow detailed instructions

 

Recommended skills

Client Rapport
Elderly Care
Customer Service
Communication
Verbal Communication
Sales
Apply to this job.
Think you're the perfect candidate?
Apply on company site

Help us improve CareerBuilder by providing feedback about this job: Report this job

Report this Job

Once a job has been reported, we will investigate it further. If you require a response, submit your question or concern to our Trust and Site Security Team

Job ID: 33301

CAREERBUILDER TIP

For your privacy and protection, when applying to a job online, never give your social security number to a prospective employer, provide credit card or bank account information, or perform any sort of monetary transaction. Learn more.

By applying to a job using CareerBuilder you are agreeing to comply with and be subject to the CareerBuilder Terms and Conditions for use of our website. To use our website, you must agree with the Terms and Conditions and both meet and comply with their provisions.