Crew Members are responsible for delivering great guest experiences. Responsibilities Include: Team Environment - Communicate appropriately with fellow team members, treating others fairly and with respect. Respond positively to feedback and direction given. Hold themselves accountable for their responsibilities on their shift. Adhere to schedule and arrive ready to work on time. Operations Excellence for Guest Satisfaction - Hold guests as highest priority and ensure each guest is highly satisfied with his/her experience. Respond to specific guest needs and resolve problems with a sense of urgency. Adhere to Brand standards and systems, delivering quality food and beverage to each guest. Maintain a clean and neat workstation; complete thorough cleaning of guest areas as directed. Complete all required training and support the training of other team members. Profitability - Effectively execute restaurant standards and marketing initiatives. Prepare all products following appropriate recipes and procedures. Follow all procedures related to cash, cleanliness, food safety, and restaurant safety and security. Comply with all restaurant, Brand, and franchisee policies. Qualifications: Skills Must be able to fluently speak/read English Capable of counting money and making change Able to operate restaurant equipment (minimum age requirements may apply) Required Competencies Guest Focus - anticipate and understand guests needs and exceed their expectations. Passion for Results - set compelling targets and deliver on commitments. Problem Solving and Decision Making - make good decisions based on analysis, experience and judgment.
Minimum Age 18+ years old
This Dunkin' Donuts restaurant is independently owned and operated under a franchise granted by DD Franchising LLC. You are applying for work with a franchisee of Dunkin' Donuts, not Dunkin' Brands, Inc., Dunkin' Donuts or any of their affiliates. Any information you submit will be provided solely to the franchisee. If hired, the franchisee will be your only employer. Franchisees are independent business owners who are solely responsible for their own employees and set their own wage and benefit programs that can vary among franchisees.
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Over the years we have earned an excellent reputation operating retail gasoline & convenience stores within our region, consistently noted for our quality products, convenient locations, clean stores and friendly employees. However, we decided that we could do better. We decided that, in order to become a world-class company, we needed to improve in all areas of our business and become a compelling place to work, a compelling place to shop, and a compelling place to invest. The entire organization participated in the development of a five-year strategic plan for the company and produced dozens of initiatives to accomplish our goals and objectives.