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Telecom Consultant

RSM US LLP Dubuque Full-Time
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Position Description

Working with current and prospective clients of the Firm, use your talent to provide technology support to launch implementations, provide training and troubleshoot hardware and software issues for a variety of companies. Learn and grow your credentials by attending professional conferences, obtain certifications to expand your professional knowledge of network administration.  The Network Infrastructure Engineer will work as a business advisor to provide timely, high quality client service to our mid-market clientele. The successful candidate will have excellent communication skills (written and oral), problem solving skills, a strong work ethic, and good client relations. 

Responsibilities include:

  • Designing IT solutions with an emphasis on manufacturer standards and best practices

  • Manage the installation of network infrastructure equipment including switches, routers, wireless, and security appliances at client sites

  • Identifying and escalating cross selling opportunities

  • Establishing rapport and trust with key client decision makers

  • Meet with prospective clients, evaluate needs via technical assessments and deliver appropriate recommendations

  • Work closely with the Firm’s sales team to identify prospective clients

  • Excellent verbal, written and interpersonal communication skills and ability to interact with external clients

  • Ability to multi-task and manage a variety of projects at once

Basic Qualifications:

  • Bachelor's degree in Information Technology or related field

  • Minimum three to five years’ experience with related network infrastructure technologies such as Cisco.

Preferred Qualifications:

  • IT consulting experience with mid-market clients a plus

  • CCNA or other similar manufacturer specific certifications

  • Virtualization & SAN experience

  • Strong customer service orientation

  • Strong problem solving skills and ability to provide hands-on technical support

  • Willingness to work out of various client offices

  • Willingness to travel throughout the regional area as needed


You want your next step to be the right one. You've worked hard to get where you are today. And now you're ready to use your unique skills, talents and personality to achieve great things. RSM is a place where you are valued as an individual, mentored as a future leader, and recognized for your accomplishments and potential. Working directly with clients, key decision makers and business owners across various industries and geographies, you'll move quickly along the learning curve and our clients will benefit from your fresh perspective.

Experience RSM US. Experience the power of being understood.

RSM is an equal opportunity/affirmative action employer. Minorities/Females/Disabled/Veterans.

 

Skills required

Network Routing
Network Planning And Design
Network Engineering
Network Switches
Wide Area Networks
Local Area Networks
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Job ID: req8113_2 - Dubuque

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RSM US LLP is a leading provider of audit, tax and consulting services focused on the middle market. We guide our clients through business challenges by understanding their needs and bringing together the right team to address them. With 8,000 professionals and associates in 80 cities nationwide and access to more than 37,500 people in 110 countries through our membership in RSM International, we can meet your needs wherever in the world you do business.

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