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Company Contact Info
- Bridgeton, MO
- Phone: 314/594-4264
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Contact Center Representative
Volt • Bridgeton, MO
Posted 1 month ago
Volt Workforce Solutions is seeking energetic and reliable Contact Center Representatives to interact with customers in a call center environment, providing information in response to inquiries about products and services and to handle and resolve complaints.
- Resolve service or billing complaints by performing activities such as exchanging merchandise, refunding money, and adjusting bills.
- Contact customers to respond to inquiries or to notify them of claim investigation results and any planned adjustments.
- Keep records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions taken.
- Verbal and written communication skills
- Attention to detail
- Ability to work independently and manage one's time.
- Ability to accurately document and record customer/client information.
- Previous experience with computer applications, such as MS Outlook or data entry software.
- High school diploma or GED
Do not miss out on this opportunity. Respond today!!
Volt is an Equal Opportunity Employer