Systems Analyst

#WeAreONEOK – Fortune 500 company. 100+ years in business. Leading midstream service provider. Safety first. Sustainable operations. Environmentally responsible. Employee focused.

JOB SUMMARY

In this role, you will work with internal IT teams and business-oriented teams to provide system support and development services for a diverse user community and product line. Our desired candidate analyzes, designs, advises, programs and maintains a large and complex system.

RESPONSIBILITIES

• Tests, documents, and debugs applications and associated interfaces.


• Provides technical support for various applications and interfaces.


• Ensures systems improvements are successfully implemented according to change management procedures.


• Coordinates with users and vendors, determines requirements, and ensures applications systems meet user needs.


• Other projects and assignments, as directed.

REQUIREMENTS

• Ability to quickly grasp new concepts and become a go-to expert in various processes unique to ONEOK and the Midstream Industry.


• Desire and ability to pro-actively solve problems and an ability to influence decision-makers without the need to involve higher levels of authority.


• Excellent presentation skills with a high degree of comfort speaking with business partners, managers, directors, and developers.


• Strong understanding of SQL and Java/C#.


• Ability to develop new and innovative solutions.


• Demonstrated experience managing a project through the entire project life cycle utilizing both Waterfall and Agile PLC methodologies.

Desired Knowledge, Skills, and Abilities (KSAs):

• Hands-on experience in technologies including Atlassian Suite, Visual Studio Code, ServiceNow, .NET Core, React, Linux.


• Demonstrated strong partnering, mentoring, and coaching skills.


• One or more industry-recognized certifications such as Microsoft Solution Architect Certifications, Microsoft Developer Certifications, Oracle Developer Certifications, PMI Certifications, SAFe Certifications, and Scrum Alliance Certifications, a plus.


• Previous experience in the Oil & Gas Industry, a plus.

Job Profile Summary

Responsible for, with limited supervision, all aspects of the software development lifecycle for both package and custom developed applications, including in software design, development, testing, deployment and maintenance activities.

Essential Functions and Responsibilities

• Works independently with limited supervision to design, develop, test, deploy and maintain software solutions as prioritized by the business including creating and updating system documentation and training materials.


• Design, development, testing, maintenance and documentation of reliable and scalable software solutions, as prioritized by the business, according to facts, policies and practices that will support user requirements.


• Manage projects and processes through entire system development life cycle.


• Gather and document business requirements to determine the capabilities that need to be delivered. Consult with the users on the priorities, complexities and other impacts of the requirements. Provide time and cost estimates for proposed changes.


• Coordinate and communicate development activities with other team members, infrastructure personnel, vendors and management.


• Follow defined change control and compliance procedures associated with software development, including all required documentation and governance standards.


• Identify opportunities to deploy existing solutions in other business areas.


• Interact with business users via consulting and training to ensure effective use of technology solutions.


• Collaborate with key process owners on the documentation of difficult, sometimes complex application defects, enhancements and/or projects.


• Coach and review work of lower level professionals.


• Solves difficult, sometimes complex problems.

Education

• Bachelor's Degree in MIS, computer science, mathematics, or other related field, or an equivalent combination of formal education and the following job related experience.

Work Experience

• Experience with multiple development languages and/or platforms.


• Experience with software development and programming concepts/techniques.


• Experience with database management systems.


• Experience with all aspects of the software development lifecycle methodology and basic project management concepts.


• Experience with basic infrastructure concepts and how those concepts are impacted by development activities.

Knowledge, Skills and Abilities

• Skills in: use and function of office equipment including computers and applicable software.


• Ability to: apply math, algebra, and statistical methods.


• Ability to: interact, advise and communicate effectively.


• Ability to: develop information, conduct meetings and make presentations.


• Ability to: read and write fluently in English.


• Ability to: communicate and/or exchange information or instruction; conduct oral presentations and/or meetings.

Licenses and Certifications

• None required.

Strength Factor Rating - Physical Demands/Requirements

• Sedentary Work - Exerting up to 10 pounds of force occasionally.

Working Conditions/Environment

• Employee is subject to inside environmental conditions.

Travel

• None required.

Driving

• Based on assigned tasks, employee may be assigned a company vehicle requiring the applicable driver's license.

ONEOK is an equal opportunity employer committed to diversity and inclusion. All qualified applicants will receive consideration for employment without regard to race, color, sex, pregnancy, sexual orientation, age, religion, creed, national origin, gender identity, disability, military/veteran status, genetic information or any other categories protected by applicable law.