Icon hamburger
Briefcase

Create Job Alert.

Enter your email below to save this search and receive job recommendations for similar positions.
Thank you. We'll send jobs matching these to
No Thanks
US
What job do you want?

Create Job Alert.

Get similar jobs sent to your email

Apply to this job.
Think you're the perfect candidate?
Apply on company site

You’re being taken to an external site to apply.

Create an account to get recommended jobs that match your resume and apply to multiple jobs in seconds!
On the next page, you'll build a resume in 3 steps thanks to our AI technology
8-15 characters
Contains Number
Contains Lowercase
Contains Uppercase
Contains Special Character
Thumsup

You’re being taken to an external site to apply.

Enter your email below to receive job recommendations for similar positions.
7f520645e848f2b6036e6c848e41a7a1

Loss Mitigation Closer I - Jacksonville, FL

Flagstar Bank Work From Home FL, TX Full-Time
Apply on company site

Create Job Alert.

Get similar jobs sent to your email

The Loss Mitigation Closer is responsible for preparing documentation to complete the final steps in resolving the delinquency associated with a borrowers loss mitigation application. Further responsibilities include; monitoring the recordation of borrower executed documentation and providing direction to update our system of record in accordance with regulatory requirements, investor/insurer guidelines, and Flagstar Bank’s default servicing operations standards. All functions must be completed within the production and quality standards. Role requires utilization and understanding of multiple servicing systems, applications and reporting. Role requires accuracy and attention to detail, strong organization skills, independent problem solving ability and excellent communication skills.

Perform Loss Mitigation Closer I Role. Role requires the ability to perform multiple functions throughout the Loss Mitigation process under general supervision, including:

  • Prepare and mail final loss mitigation documentation
  • Perform quality control validation to ensure accuracy
  • Monitor the recording process and submit appropriate documentation to investor/insurer, when applicable
  • Provide detailed instruction to update our system of record based upon the outcome of the approved loss mitigation workout option
  • Maintains knowledge of regulatory requirements and investor/insurer guidelines that may impact default servicing operations.
  • Understand key performance and risk indicators in the Loss Mitigation Process, and how individual role contributes to meeting or exceeding these goals;
  • Maintain and practice sound judgment in all aspects of role

Other.

  • Reinforces culture of shared ownership and accountability for results.
  • Collaborating with other default servicing teams, and other internal teams, to assist in the continued development of a best in class default servicing oversight operation.
  • Perform additional responsibilities as assigned by manager.
  • Ensures compliance with applicable federal, state and local laws and regulations.  Completes all required compliance training.  Maintains knowledge of and adhere to Flagstar’s internal compliance policies and procedures.  Takes responsibility to keep up to date with changing regulations and policies.

Job Requirements:

  • Reliable Home Internet Connection Required
  • HS Diploma, GED or Foreign Equivalent Required
  • At least 1 to 3 years of default mortgage financial services experience, preferred in Loss Mitigation
  • Self-Driven, Personally Accountable Personality
  • Understanding of MS Office Suite with intermediate technical and computer skills. Specifically an ability with Microsoft Excel
  • Ability to navigate quickly within various computer programs.
  • Excellent verbal and written communication skills, as well as strong listening skills
  • Exceptional analytical and problem solving skills with an ability to think quickly under pressure.
  • Ability to handle high production volume and answer customer questions in a timely manner.
  • Ability to look for ways to improve and promote quality.
  • Ability to work independently with limited supervision.
  • Ability to work varying shifts including evenings and weekends.
  • Willingness to work in a team environment
  • Confident and efficient work approach with a customer focus 

Internal Use Only: Job Band J Hourly

 

Recommended skills

Communication
Active Listening
Instructions
Mortgage Loans
Computer Literacy
Loss Mitigation
Apply to this job.
Think you're the perfect candidate?
Apply on company site

Help us improve CareerBuilder by providing feedback about this job: Report this job

Report this Job

Once a job has been reported, we will investigate it further. If you require a response, submit your question or concern to our Trust and Site Security Team

Job ID: 06760

CAREERBUILDER TIP

For your privacy and protection, when applying to a job online, never give your social security number to a prospective employer, provide credit card or bank account information, or perform any sort of monetary transaction. Learn more.

By applying to a job using CareerBuilder you are agreeing to comply with and be subject to the CareerBuilder Terms and Conditions for use of our website. To use our website, you must agree with the Terms and Conditions and both meet and comply with their provisions.