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System Analyst

Action Technology, Inc. Richmond Contractor
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Action Tech is currently searching for a Systems Analyst to work in the Richmond area on a 4 month + contract assignment with a local agency.

Local candidates strongly preferred - ALL candidates MUST be able to attend a personal interview, NO phone interviews, NO Skype, NO exceptions

Serve as the contact for IT work requests, server and asset management. Provide guidance for statewide server and telecommunications requests.

  • Review infrastructure changes, schedule and communicate outages.
  • Advise customers of storage and server options.
  • Manage agency wide scheduled computer refresh cycles.
  • Gather requirements for work requests; provide local and remote customers with solutions and options.
  • Document processes.

Experience in asset management; hardware and software - 5 Years

Experience with physical and virtual server administration and provisioning - 8 Years

Server installations, upgrades, maintenance and operation support - 5 Years

Experience developing specifications for new, relocation and disconnection of telecommunications, server, and UCaas hardware and services - 5 Years

Strongly prefer experience in state government agency with knowledge of VITA policies and processes - 3 Years

ITIL certified - Nice to have

Ability to document processes - Nice to have

Skills required

Write Technical Specification
Maintain Enterprise Application
Technical Support
Information Technology
Information Security
Troubleshooting (Problem Solving)


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System Analyst
Estimated Salary: $110K
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Job ID: 19-00697


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