Action Tech is currently searching for a Systems Analyst to work in the Richmond area on a 4 month + contract assignment with a local agency.
Local candidates strongly preferred - ALL candidates MUST be able to attend a personal interview, NO phone interviews, NO Skype, NO exceptions
Serve as the contact for IT work requests, server and asset management. Provide guidance for statewide server and telecommunications requests.
- Review infrastructure changes, schedule and communicate outages.
- Advise customers of storage and server options.
- Manage agency wide scheduled computer refresh cycles.
- Gather requirements for work requests; provide local and remote customers with solutions and options.
- Document processes.
Experience in asset management; hardware and software - 5 Years
Experience with physical and virtual server administration and provisioning - 8 Years
Server installations, upgrades, maintenance and operation support - 5 Years
Experience developing specifications for new, relocation and disconnection of telecommunications, server, and UCaas hardware and services - 5 Years
Strongly prefer experience in state government agency with knowledge of VITA policies and processes - 3 Years
ITIL certified - Nice to have
Ability to document processes - Nice to have
Write Technical Specification
Maintain Enterprise Application
Troubleshooting (Problem Solving)