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The Judge Group Bentonville, AR Full-Time
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Location: Bentonville, AR
Salary: $100-130K plus generous bonus and top benefits


Our client, a leading food and beverage manufacturing company, who makes healthy, sustainably-produced nourishing products that create real benefits for people, our communities, and the planet is looking to hire a Manager, Customer Collaboration (new position).  

The company has 6,000+ employees across the U.S. and Canada, and more than a dozen manufacturing facilities across North America.  

POSITION DESCRIPTION: Responsible for delivering Demand Driven Supply Chain Vision to customers by developing collaborative supply chain solutions with customers through their own strong understanding of supply chain, including inventory management, warehousing, transportation; demand planning, production planning, project management and continuous improvement practices.  They must match or exceed their customer’s supply chain understanding to develop and deliver innovative operational solutions that deliver cost savings, service improvements and / or inventory reductions, Sales strategies (item launches, promotions, etc.), for both the customer and corporate team.


 Develops and reports customer scorecard to manage and improve upon key customer metrics including perfect order, case fill, order fill, on time delivery, backhaul management, efficient order sourcing and other value-added measures designed to improve service to key customers while eliminating inefficiencies

  • Align with Sales and Customers to resolve supply chain related challenges negatively impacting service and the P&L, such as backhaul, unsaleables, load quality and other efficiency program initiatives while also working proactively to define and meet value-added customer requirements
  • Performs the supply chain management role within the Walmart Customer Team, providing insight and reporting into effective and efficient operations for servicing customer demand
  • Defines, plans, implements and evaluates customer supply chain improvements
  • Builds integrated relationships with the Customers’ supply chain personnel to define current and future customer requirements
  • Engages with the customer to identify problems, quantify opportunities and implement recommendations to drive topline sales in the areas for inventory management and collaborative forecasting and planning
  • Understand impacts and communicate Sales strategies to the appropriate groups (Demand Planning, Distribution, Manufacturing, Customer Service) to optimize the supply chain and eliminate service risk
  • Work closely with Sales, Marketing, Finance, Demand Planning, Distribution and Manufacturing teams to provide analytical support for projects, new business opportunities and proposals
  • Communicate and coordinate emerging Supply Chain capabilities and technology between the Customer and Danone’s Supply Chain Organization
  • Provides direction, coaching and mentoring to key support personnel in Customer Logistics


 Education and Experience:

 Bachelor’s Degree Required

  • 6-10 years or Supply Chain Management experience
  • Knowledge of Walmart systems (Retail Link, Decision Support, GRS)
  • Preferred experience in consumer-packaged goods (CPG) or food retailing, preferably with Walmart
  • Excellent analytical and project management skills are required

 Knowledge, Skills and Abilities:

 Strong quantitative and analytical skills, including ability to proactively identify areas of opportunity

  • Able to draw insights from data and develop collaborative solutions to supply chain challenges
  • Advanced knowledge of Microsoft Excel (power query & power pivot)
  • Financial acumen of P&L management
  • Ability to communicate effectively, make recommendations and lead change, including, but not limited to, designing and delivering presentations to various levels of management internally and at the customer
  • Excellent communication, facilitation, conflict resolution skills and ability to drive consensus
  • Ability to work, lead and collaborate in a team environment
  • Skilled in change and relationship management (Internal & External)
  • Ability to prioritize and manage multiple tasks simultaneously
  • Knowledge of leading best practices in customer supply chain initiatives
  • Strong understanding of forecasting principles
  • Knowledge or SAP is preferred
  • Managerial experience preferred

 Immediate interviews and hire!  Please send qualified resumes to:  [ Email address blocked ] - Click here to apply to MANAGER CUSTOMER COLLABORATION

Contact: [ Link removed ] - Click here to apply to MANAGER CUSTOMER COLLABORATION
This job and many more are available through The Judge Group. Find us on the web at [ Link removed ] - Click here to apply to MANAGER CUSTOMER COLLABORATION

Recommended skills

Distribution (Business)
Consumer Packaged Goods
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